PENDING sccm client agents show as inactive

[Benedict Hapatinga]

Help! how can i make inactive machines to active.

 

[Prajwal Desai]

That can be done by investigating why the client agents shown as inactive. Check the client log files under C:\windows\ccm\logs. Log files such as ClientLocation.log ClientIDManagerStartup.log, LocationsServices.log

 

[Lucky]

it can be from the port i had same issue with one of my client after allowing the full range it changed to active so u hve to make sure no changes have been done with the sccm ports allowed in your firewall.

 

[Benedict Hapatinga]

Guys up to now im still can't resolve this issue. here are the log files. Hope someone can help me to this.

ClientLocation.Log

Successfully sent location services HTTP failure message.
Error sending HEAD request. HTTP code 600, status ''
Failed to send request to at host SCCMSERVER.company.com, error 0x2ee7
[CCMHTTP] ERROR: URL=http://SCCMSERVER.company.com, Port=80, Options=224, Code=12007, Text=ERROR_WINHTTP_NAME_NOT_RESOLVED ClientLocation 1/24/2017 9:27:14 AM 4380 (0x111C)
Domain joined client is in Unknown location

 

[Igore]

Hello All, I seem to have this problem intermittently. Usually, I can sort it out with re-running the CCMSetup from within the ccmsetup folder. This time, not so much... I have checked the ClientLocation.log ClientIDManagerStartup.log, LocationsServices.log and none of them show errors. LocationsServices.log shows an MPLIST request are throttled for 00:00:08, but otherwise clean. Any other suggestions?