PENDING New devices not able to see new software center and showing as offline

[Young Larry David]

Hello,

I am not able to get new devices to see any apps in the catalog or see the new software center. I am also only seeing two options in the actions tab on the client computer. I can see the new device on the site server after I install the client, but it shows it as offline even though it is online. I am getting a few different errors in site status:
"Enrollment Point Control Manager detected Enrollment Point is not responding to HTTP/HTTPS requests. The http status code is 12030."
"MP Control Manager detected management point is not responding to HTTP requests. The HTTP status code and text is 500, Internal Server Error."

It seems like an MP issue. I am also not able to reach the application catalog website. Although, I am able to download apps from devices that previously had the client on them. I have restarted the W3SVC service in server manager and in CMD line but am still getting the error. I have removed duplicate entries for these devices. I have deleted and readded the ccm client on the devices but to no avail.


Please let me know if you have any suggestions...

 

[Prajwal Desai]

Have you reviewed mpcontrol.log file ?. Could you post log file so that I check further ?. In most cases reinstalling MP role fixes the issue but i don't want to suggest that at the very first step of troubleshooting.