SOLVED SCCM 2107 stuck at downloading - ERROR: Failed to download redist

[RogerDIngo]

heya

was wondering if anybody else is experiencing issues downloading v2107 in config manager?
in updates and servicing the downloading for v2107 gets stuck in downloading state and doesnt finish so i cannot do a prerequisite check.



dmpdownloader.log file shows



ERROR: Failed to download redist for 42e1cf6e-95a1-4a8d-96ad-311e6247b3fb with command /RedistUrl https://go.microsoft.com/fwlink/?LinkID=2167076 /LnManifestUrl https://go.microsoft.com/fwlink/?LinkID=2167071 /RedistVersion 202107 /NoUI "E:\Microsoft Configuration Manager\EasySetupPayload\42e1cf6e-95a1-4a8d-96ad-311e6247b3fb\redist" .
Failed to download redist for 42e1cf6e-95a1-4a8d-96ad-311e6247b3fb.

the EasySetupPayload folder has the cab file and it looks like it downloads it without any issues.

the logs show that its extracting the cab file.

ive tried using CMupdatereset but that hasnt worked.

CMUpdateReset.exe -FDELETE -S SERVERNAME -D CM_XXX -P 42e1cf6e-95a1-4a8d-96ad-311e6247b3fb

i saw a post online that said .net 4.8 and TLS 1.1/1.2 is needed so ive installed .net 4.8 and enabled TLS on the server, but this also hasnt helped.
our SCCM config manager server is 2012R2.

any ideas as to whats going on?


cheers,

 

[RogerDIngo]

i am experiencing the same error/issue with the latest release... v2203

here we go again....

 

[AitchySan]

i am experiencing the same error/issue with the latest release... v2203

here we go again....

eeeek! i just logged in here as im knee deep in the same mess!! trying the same solution....

 

[chickennuggets]

Also having this same issue, down to the letter with 2203

 

[AitchySan]

Also having this same issue, down to the letter with 2203

it is possible to get by using the method described above but its a massive pain. i ended up rebuilding a new sccm server on server 2022 and latest sccm so i dont have to do this, but if you get into a routine you can upgrade by extracting the files, manually copying them and running the cleanup scripts to reset the update status. was initially a pain but its def doable...

 

[slartibartfast_ua]

2012 servers can't download updates from Microsoft directly anymore. Old cyphers. I'm trying to fix it but easier to download offline and update it. Or upgrade server to 2019 at least. Onsite upgrade works fine. I can send you small instructions what need to do after upgrade - post installation fixes.

P.S. Or try install service point on 2019 server and try download. It's just an idea. Didn't try this.

 

[chickennuggets]

My environment is actually on 2019 but I'd be very interested to see your post installation fixes

 

[Dimoncy]

Hello. was same error on sccm 2303 update. status was downloading and error was: failed to download redist for 1a251438-e9b5-42ef-8aac-48b6e1790d9f
Helped https://forums.prajwaldesai.com/thr...ror-failed-to-download-redist.4751/post-18548
downloaded prereq files(running C:\Program Files\Microsoft Configuration Manager\EasySetupPayload\1a251438-e9b5-42ef-8aac-48b6e1790d9f\splash.hta) in another folder and then copy with replace them to the C:\Program Files\Microsoft Configuration Manager\EasySetupPayload\1a251438-e9b5-42ef-8aac-48b6e1790d9f\redist
restart sms_executive service. after a few minutes status chenged to ready to install.
have you any antivirus on that server? we have kaspersky. but i didn't turn it off

 

[Robinluie]

Hi Harth,
i am not talking about SU, i am talking about SCCM upgrades itself. And this over an online Service connector point.
I can see lots of proxy ok's but when the service connector wants to download the 7 executables for sccm 2111, the download over the proxy gets an error, which is not seeable in the log from our proxy (no deny).

Here the entry form dmp_downloader:
ERROR: Failed to download redist for c77888e5-7499-4885-9eed-811bb2d958c0 with command /RedistUrl https://go.microsoft.com/pacote office crackeado/?LinkID=2183009 /LnManifestUrl https://go.microsoft.com/fwlink/?LinkId=2179667 /RedistVersion 202111 /ProxyUri http://xxxxxxxxxxxxxxx:8080/ /ProxyUserName XXXXXXXXX /ProxyUserPassword

and here in the configmgrsetup.log:
ERROR: WinHttpReceiveResponse failed 80072f8f

and the file is:

INFO: Downloading https://go.microsoft.com/fwlink/?LinkID=2171070 as NDP462-KB3151800-x86-x64-AllOS-ENU.exe Configuration Manager Setup 17.12.2021 14:11:58 6188 (0x182C)

all other stuff, more than 2GByte is downloadable over the proxy

It seems you're facing issues with SCCM upgrades via the online Service Connector Point, encountering a download error (80072f8f) for SCCM 2111 executables. To address this, verify the correctness of your proxy configuration, check for certificate validity, ensure network connectivity to specified URLs, and review firewall settings. If issues persist, involve SCCM or Microsoft support for a more in-depth analysis.

 

[PrasantBaral]

weve managed to resolve the issue by downloading the required files on another server and then copying them to the primary sccm server and running a few SQL DB commands to progress/update the status.
i have managed to do a pre-req check and it says its passed with warnings.

ill detail what we did below.
One of the things that made us try downloading the files needed on another server is that the ConfigMGrSetup.log file was having issues downloading.
View attachment 4230

1. locate the setupdl.exe file
E:\Microsoft Configuration Manager\EasySetupPayload\44ce0720-6c46-4554-89cf-c9713e9c06c6\SMSSETUP\BIN\X64

2. copy setupdl.exe to a different server that has internet access
in my case we copied to a 2016 management server which is on the same network/subnet

3. run the following to download the files needed. you can open open the log file to monitor the status.
setupdl.exe /RedistUrl https://go.microsoft.com/fwlink/?LinkID=2184007 /LnManifestUrl https://go.microsoft.com/fwlink/?LinkId=2179667 /RedistVersion 202111 /NoUI "C:\temp\redist" >> "C:\redist.log"
View attachment 4231

once download finishes the log file will contain.
View attachment 4236


4. on your SCCM Server. Delete everything inside the redist folder associated with the GUID for v2111
E:\Microsoft Configuration Manager\EasySetupPayload\44ce0720-6c46-4554-89cf-c9713e9c06c6\redist

5. Copy the downloaded files from the other server to the redist folder.
E:\Microsoft Configuration Manager\EasySetupPayload\44ce0720-6c46-4554-89cf-c9713e9c06c6\redist


On the SQL DB
IF you have v2107 also stuck in downloading do the following.
Edit the GUID number with the number show in your sccm console.
for me the GUID is : 42e1cf6e-95a1-4a8d-96ad-311e6247b3fb

declare @guid varchar(40) = '42e1cf6e-95a1-4a8d-96ad-311e6247b3fb'
delete from CM_UpdatePackages where PackageGuid= '42e1cf6e-95a1-4a8d-96ad-311e6247b3fb' and (dbo.fnIsCasOrStandalonePrimary() = 1)
delete from CM_UpdatePackageSiteStatus where PackageGuid in
(select PackageGuid from CM_UpdatePackageSiteStatus where PackageGuid not in (select PackageGuid from cm_updatepackages))
delete from CM_UpdatePackage_MonitoringStatus where PackageGuid= '42e1cf6e-95a1-4a8d-96ad-311e6247b3fb' and SiteNumber=dbo.fnGetSiteNumber()
update SMSPackages_G set Action = 3 where PkgID =(select PackageID from EasySetupSettings where PackageGuid= '42e1cf6e-95a1-4a8d-96ad-311e6247b3fb')
delete from EasySetupSettings where PackageGuid= '42e1cf6e-95a1-4a8d-96ad-311e6247b3fb'

refresh the updates and servicing admin console and v2107 will be gone.


ON THE SQL DB
run the following to confirm the status.

select * from cm_updatepackages where packageguid like '44ce0720-6c46-4554-89cf-c9713e9c06c6'

check the State Column
if number is 262145, this means the state is downloading in progress (stuck because it cant download)

next, update the State to Successful by using this.
update cm_updatepackages set state = '262146' where packageguid like '44ce0720-6c46-4554-89cf-c9713e9c06c6'

once done, refresh the updates console and v2111 should be ready to install

View attachment 4232

as mentioned my pre-req check is now completed.
View attachment 4234

View attachment 4235


my thoughts about this....
I can only think that the 2012 server we are using to host SCCM is blocking the download.. how or why is any ones guess .. but im pointing my finger at the old 2012 OS.

hope this helps you guys out.

Thank you so much for your help man. I was stuck on this for the last 2 days.