PENDING SCCM 2107 stuck at downloading - ERROR: Failed to download redist

RogerDIngo

Member
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heya

was wondering if anybody else is experiencing issues downloading v2107 in config manager?
in updates and servicing the downloading for v2107 gets stuck in downloading state and doesnt finish so i cannot do a prerequisite check.

1639047074216.png

dmpdownloader.log file shows

1639047122309.png

ERROR: Failed to download redist for 42e1cf6e-95a1-4a8d-96ad-311e6247b3fb with command /RedistUrl https://go.microsoft.com/fwlink/?LinkID=2167076 /LnManifestUrl https://go.microsoft.com/fwlink/?LinkID=2167071 /RedistVersion 202107 /NoUI "E:\Microsoft Configuration Manager\EasySetupPayload\42e1cf6e-95a1-4a8d-96ad-311e6247b3fb\redist" .
Failed to download redist for 42e1cf6e-95a1-4a8d-96ad-311e6247b3fb.


the EasySetupPayload folder has the cab file and it looks like it downloads it without any issues.
1639047374824.png
the logs show that its extracting the cab file.

ive tried using CMupdatereset but that hasnt worked.
Code:
CMUpdateReset.exe -FDELETE -S SERVERNAME -D CM_XXX -P 42e1cf6e-95a1-4a8d-96ad-311e6247b3fb

i saw a post online that said .net 4.8 and TLS 1.1/1.2 is needed so ive installed .net 4.8 and enabled TLS on the server, but this also hasnt helped.
our SCCM config manager server is 2012R2.

any ideas as to whats going on?


cheers,
 
OP
RogerDIngo

RogerDIngo

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I found this before that other reddit thread. Adding a registry value to add two ciphrs. I did that too, plus the change in the above reddit thread. It works for me now and I get 'ready to install'

Basically it's time to upgrade to a newer server version :)

https://www.reddit.com/r/SCCM/comments/poajtc
nope... that didnt help either.
was missing the intermediate certificate from the system ... added that in but still not working.

TLS 1.2 is enabled
cyphers installed
.net 4.8 installed
all registry keys mentioned above are installed.. including the ones in Wow6432Node
 

Prajwal Desai

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EasySetupDownloadSinglePackage Failed with exception: The underlying connection was closed: An unexpected error occurred on a send - Doesn't this indicates the security software or a device that is blocking the downloads?.
 

AitchySan

New Member
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RogerDingo - i have exactly the same issue as you. did you get anywhere? I have the console constantly downloading the updates, the logs in configmgrsetup.log and dmpdownloader.log are saying the exact same errors you listed. i have did all the above stuff you did, TLS, cyphers. .net 4.8, keys added. I wrote a small batch that i can quickly reset or force delete the hung upgrades on the console as i have done it so many times now it drives me crazy... ultimately, SCCM logs indicate it cant pull one or two cab files but i can nav those urls and pull them manually. if i drop them into relevant directories it doesnt really make a difference. did anyone else come up with any more solutions beyond whats already been tried? im conscious a few people have got this working with the above, but for those that still havent its frustrating.

thanks.
 
OP
RogerDIngo

RogerDIngo

Member
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RogerDingo - i have exactly the same issue as you. did you get anywhere? I have the console constantly downloading the updates, the logs in configmgrsetup.log and dmpdownloader.log are saying the exact same errors you listed. i have did all the above stuff you did, TLS, cyphers. .net 4.8, keys added. I wrote a small batch that i can quickly reset or force delete the hung upgrades on the console as i have done it so many times now it drives me crazy... ultimately, SCCM logs indicate it cant pull one or two cab files but i can nav those urls and pull them manually. if i drop them into relevant directories it doesnt really make a difference. did anyone else come up with any more solutions beyond whats already been tried? im conscious a few people have got this working with the above, but for those that still havent its frustrating.

thanks.
hey mate

nah ive had no luck in resolving this issue... i can only think now that its an OS issue as 2012 is quite old... something gone bust...

we are slowly preparing to move our SCCM to a 2019 server so hopefully that will resolve this.

im not dedicated much more time to this but if i do stumble onto something that works ill post back.
 

AitchySan

New Member
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hey mate

nah ive had no luck in resolving this issue... i can only think now that its an OS issue as 2012 is quite old... something gone bust...

we are slowly preparing to move our SCCM to a 2019 server so hopefully that will resolve this.

im not dedicated much more time to this but if i do stumble onto something that works ill post back.
Interesting. this is literally what i discussed with my boss yesterday. we are looking migrating the db or doing some sort of in place upgrade. cheers for letting me know, if i find anything out on the subject ill post back. ta.
 
OP
RogerDIngo

RogerDIngo

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Interesting. this is literally what i discussed with my boss yesterday. we are looking migrating the db or doing some sort of in place upgrade. cheers for letting me know, if i find anything out on the subject ill post back. ta.
yeah we are migrating most of our server estate (at least 90%) to azure so were going to move sccm to azure as well.
but before we can do that we also need to update the DB as SQL is 2012 SP3 (i think)
so SQL has to be updated to minimum 2016 but most likely will go to a newer version as well.

im not entirely sure of the process to update and migrate everything successfully but im working thru it ... early days
 
I tried all that was mentioned and the only resolution seem to be running the splash.hta from the C:\Program Files\Microsoft Configuration Manager\EasySetupPayload\<Package GUID in question> and choosing the "Download required prerequiste files" choosing the C:\Program Files\Microsoft Configuration Manager\EasySetupPayload\<Package GUID in question>\redist folder for the downloads, once completed i then restarting the SMS_Executive services on Site Server.
 

AitchySan

New Member
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I tried all that was mentioned and the only resolution seem to be running the splash.hta from the C:\Program Files\Microsoft Configuration Manager\EasySetupPayload\<Package GUID in question> and choosing the "Download required prerequiste files" choosing the C:\Program Files\Microsoft Configuration Manager\EasySetupPayload\<Package GUID in question>\redist folder for the downloads, once completed i then restarting the SMS_Executive services on Site Server.
thanks hayden. ill give this a shot. i just finished shifting the server from 2012 to 2012r2, then to 2019. about to test today so fingers crossed it just works... if not ill give this a try...
 

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