PENDING All devices client activity status is inactive in SCCM

[Amit Surve]

We are using windows server 2012 r2 standard operating system & ALL devices clients activity status is INACTIVE.
Kindly provide the solution .

 

[Prajwal Desai]

you need to check why are the clients showing up inactive status in the console. On the client machines check the ClientLocation.log and ClientIDManagerStartup.log if there are any errors, which are preventing the clients to connect to the Management Point.

 

[Amit Surve]

you need to check why are the clients showing up inactive status in the console. On the client machines check the ClientLocation.log and ClientIDManagerStartup.log if there are any errors, which are preventing the clients to connect to the Management Point.

 

[Amit Surve]

Thanks for your reply.
We have check the ClientIDManagerStartup.log file & we observed that last synchronization was April month.
For same we have checked the agent was installed on client side.
Same we attached log file for your reference.

 

[Prajwal Desai]

Yes, i see the client agents are installed but are not talking to management point. Those log files should also reveal the reason for this issue. You can upload the log files if you want to.

 

[Amit Surve]

Yes, i see the client agents are installed but are not talking to management point. Those log files should also reveal the reason for this issue. You can upload the log files if you want to.

 

[Amit Surve]

Please find attached client side log file.

 

[Van-Dunem]

We are using windows server 2012 r2 standard operating system & ALL devices clients activity status is INACTIVE.
Kindly provide the solution .

have the same problem, did u fixe it ?

 

[ravirockes85]

i am facing same issue client agent status showing inactive in SCCM Console

 

[Garth]

i am facing same issue client agent status showing inactive in SCCM Console

Exactly what troubleshooting have you done already?