PENDING Windows 11 Upgrade Readiness dashboard shows incorrect data

[Vital Lee]

Windows 11 Upgrade Readiness dashboard has been added to SCCM recently. Basically this as a cool feature, but Upgrade Experience indicators pay chart shows strange data. The number of computers is too small. All the endpoints are setup identically with the same client settings, and most of them are modern corporate grade HP laptops. I expected a figure near 500, but not 32... Any thoughts? Hardware inventory is enabled in client settings.

 

[Prajwal Desai]

How often do run hardware inventory on the clients?

 

[Prajwal Desai]

On the devices that don't appear for upgrade, can you check if the Microsoft Compatiblity Appraiser scheduled task is enabled? If yes, run the task manually once and see if the devices show up for the upgrade?.

 

[Vital Lee]

Many thanks for the answer, Prajwal!
Hardware inventory we do every 4 hours

 

[Garth]

Many thanks for the answer, Prajwal!
Hardware inventory we do every 4 hours
View attachment 7114

Every 4 hours is too often, once a day is fine. You likely have an our of sync hw inv. Find a device that is listed as windows 10. Then Use rct to force a full hw inv.

 

[Vital Lee]

As far as the Microsoft Compatibility Appraiser task it has the following configuration on my computer which is not in list

 

[Vital Lee]

Every 4 hours is too often, once a day is fine. You likely have an our of sync hw inv. Find a device that is listed as windows 10. Then Use rct to force a full hw inv.

Changed to daily schedule at 11.34, most of the clients are online at that time. Thanks!

 

[Garth]

Changed to daily schedule at 11.34, most of the clients are online at that time. Thanks!

No you don't want to do that. It might overload your servers. You want a simple schedule.