SOLVED Windows 10 upgrade Setup_DismissFeaturesOnDemandBlock

[kakashi824]

Hello,

I have went through the steps to create a deployment to have W10 1809 pushed to user's machines as an update through SCCM. When I run the update it fails each time. When looking at the combat xml logs I noticed this:


<HardwareItem HardwareType="Setup_FeaturesOnDemandDetected">

<CompatibilityInfo BlockingType="Hard" />

<Action Name="Setup_DismissFeaturesOnDemandBlock" DisplayStyle="Link" Link="wsc:setup:Setup_DismissFeaturesOnDemandBlock" ResolveState="NotRun" />

Any ideas on what this is and how to fix it?

Thanks in advance!

 

[Prajwal Desai]

Are there any other errors in the logs ?. Select a test computer and try running the upgrade and check if there are any errors reported.
I guess the error could be due to incompatible apps but only a futher testing will tell us why is it failing.

 

[kakashi824]

I've attached the setupact and setuperr logs.

 

[kakashi824]

Just ran it again and it ran longer this time but still failed. WUAHanlder log says "upgrade installation result indicates that commit cannot be done." "Installation job encountered some failure Error=0x80240022. Commit Result=0x0000001" Going to google these codes and see what I find.

 

[lalajee2018]

I have the same issue. Did you manage to fix this

 

[kakashi824]

I have the same issue. Did you manage to fix this

No I was not.

 

[lalajee2018]

I got the solution for you then. I fix it and its working for us.

What you need to do is remove
Turn Windows Features Off both “Microsoft Print to PDF” and “Microsoft XPS Document Writer”
After doing this.

• Empty the SCCM Cache
• Delete the content of C:\WINDOWS\SoftwareDistribution\Download folder
• Delete the C:\$WINDOWS.~BT folder (hidden)
• Initiate a Software Update Deployment Evaluation Cycle and Software Update Scan Cycle

 

[kakashi824]

I got the solution for you then. I fix it and its working for us.

What you need to do is remove
Turn Windows Features Off both “Microsoft Print to PDF” and “Microsoft XPS Document Writer”
After doing this.

• Empty the SCCM Cache
• Delete the content of C:\WINDOWS\SoftwareDistribution\Download folder
• Delete the C:\$WINDOWS.~BT folder (hidden)
• Initiate a Software Update Deployment Evaluation Cycle and Software Update Scan Cycle

I will give this a try. Thanks!

 

[TofuGod]

I will give this a try. Thanks!

Did you ever have any luck?

I am also seeing the following on a very small number of machines, we have 100 machines that are identical (hardware & software), however on about ten I see the error 0x80240020 with the following in compat xml, the other 90 install 1909 fine.

I'm yet to try removing the suggested features as the machines are currently in use, however why would these features being installed be a block for some and not others (remember these machines are all identical), is there a way to force a troublesome feature to be removed by setup if required? (we are deploying feature updates via Windows 10 servicing in SCCM, not an IPU task sequence).

 

[kakashi824]

This is work for me. Your log looks like maybe there's a policy to block feature updates or a defer windows upgrade policy via GPO?