SOLVED We use now Manage Engine and this interferes with SCCM

[Stefan_19911]

Dear community

We roled the Agent from Manage Engine out in our company, we want to use it to patch third party product, as inventory tool and for better remote support. It shoulkd replace SCCM in the future.
On at least 50% of all PC i know have a yellow warning in Software Center that says that the settings are controlled by the IT (Screenshot) .
When i have this message i can not install any SCCM applications in Software center anymore. It says " i have insufficent permission"

Does any SCCM specialist know what the exact problem is ? Is this because Manage Engine overwrites some SCCM values or does SCCM / Windows somehow recognize that there is an other Software deployment Tool Agent ( MAnage Engine) present ?

 

[Prajwal Desai]

Have you reached out to Manage Engine Support on this? I have used the product and from what I know, the ME agent doesn't interfere or cause issues with software center.

 

[Stefan_19911]

Have you reached out to Manage Engine Support on this? I have used the product and from what I know, the ME agent doesn't interfere or cause issues with software center.

I opened a ticket at Manage Engine and the support Staff is quite surprised by my problem. The fact that there are other persons with the same problem is a sign for me that there is a problem with this coexistence with these two products. When i delete the registry keys that this site says

then i can install applications from Software Center again, so there is a connection between Manage Engine and SCCM. What i do not know is, if i delete these registry keys what is the exact impact for my system.
Normally you can not delete registry keys without having issues with the system or the program functionality.

 

[Prajwal Desai]

Not sure about deleting those registry keys. But follow with Manage Engine support on this as I don't think issue is related to ConfigMgr.

 

[Stefan_19911]

Thank you for your feedback, but there is not much feedback from ME support.
I sent them the registry path where their Manange Engine Agent creates values, the guy from the Manage Engine support did not know that path. I installed a fresh pc with SCCM and then i rolled out the Manage Engine Agent to track what is happening in the registry but on this fresh installed system i did not get the yellow warnig from the screenshot.