Forums on Intune, SCCM, and Windows 11

Welcome to the forums. Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your topics and posts, as well as connect with other members through your own private inbox!

SOLVED Upgrading Windows 11 on Co-Managed Entra Joined Devices with Intune

MJ-Tech

Well-Known Member
Messages
217
Solutions
25
Reaction score
21
Points
18
Dear Support,

All of our Windows 10 devices are managed through SCCM and Microsoft Intune, with shared workloads piloted through Intune. Below are the details from one of our testing devices,

Here is the testing device details,
1714391753259.png
Co-management configuration settings:
1714391766282.png
1714391776291.png
1714391790383.png
1714391800969.png
As per the instructions provided at https://www.prajwaldesai.com/upgrade-to-windows-11-22h2-using-intune/, I have created a profile under "Update rings for Windows 10 and later" and manually synced it from the company portal, Intune device console, and Account or Work School > Info > Sync. However, I do not see any prompts or progress regarding the Windows 10 upgrade.

I verified in event viewer, Application and Services Logs > Microsoft > Windows > DeviceManagement-Enterprise-Diagnostics-Provider -> admin, I see there was an error “MDM Session : OMA-DM message failed to be sent. Result: (Unknown Win32 Error code: 0x801901ad)” I checked in google the error message indicates that, the device was unable to sync because of network connection issues so restarted the device to see if this error get rid from the event viewer but I got another issue in event viewer ,

MDM ConfigurationManager: Command failure status. Configuration Source ID: (E97E6844-D6DA-4626-8E08-2981CAC4E66F), Enrollment Name: (MDMDeviceWithAAD), Provider Name: (Policy), Command Type: (Add: from Replace or Add), CSP URI: (./Device/Vendor/MSFT/Policy/ConfigOperations/ADMXInstall/Receiver/Properties/Policy/FakePolicy/Version), Result: (The system cannot find the file specified.).
1714393520450.png
Not sure whether because of this error windows 11 upgrade is failed?

Dsregcmd /status ,
1714391832809.png
WUfB Policy registry entries and values:
1714391847916.png


Could you please assist in providing guidance on how to upgrade Windows 10 for hybrid devices?
 

Attachments

  • 1714391819131.png
    1714391819131.png
    130.3 KB · Views: 13
Last edited:
Solution
Windows 11 upgrade is working as expected after following the steps below.

This link covers almost everything step by step: https://www.prajwaldesai.com/upgrade-to-windows-11-23h2-using-intune/ but if the upgrade is still not functioning in your environment after following the above steps, please also double-check the following items:
  • Check the workstation join type. In my scenario, the enrolled Windows device join type was Microsoft Entra Registered device, which is not supported. I converted the device join type to Microsoft Azure Hybrid joined after adding the devices to the correct configuration profiles in Intune. Additionally, I noticed a duplicate entry in Azure AD -> devices, which I removed.
  • Verify...
Windows 11 upgrade is working as expected after following the steps below.

This link covers almost everything step by step: https://www.prajwaldesai.com/upgrade-to-windows-11-23h2-using-intune/ but if the upgrade is still not functioning in your environment after following the above steps, please also double-check the following items:
  • Check the workstation join type. In my scenario, the enrolled Windows device join type was Microsoft Entra Registered device, which is not supported. I converted the device join type to Microsoft Azure Hybrid joined after adding the devices to the correct configuration profiles in Intune. Additionally, I noticed a duplicate entry in Azure AD -> devices, which I removed.
  • Verify if there is any group policy restricting the OS upgrade.
  • Ensure that you have added the device to the correct group and included it in the update rings for Windows 10 and feature updates for Windows 10 profiles in Intune.
  • Verify that the device compliance status has turned to compliant. If it has not been evaluated, either wait until the status turns to compliant or force a sync
 
Solution
Back
Top