PENDING Upgarde an old program with a new version

[avi_ei]

Hi,
I need to deploy a new version of a IBM client that wasn't deployed with SCCM. (The client install is a EXE file).
I've created an Application for the old client, enter the install string (xxx.exe /s /v"/qn) & uninstall string (MSIExec.exe /q /X{APP-GUID} and Detection Method of File-System for the client EXE files Version in the clients installation folder. (%ProgramFiles(x86)%....).
Tried to deploy this client and it was deployed successfully.
Then I've created a new Application for the updated client with the same install & uninstall Parameters and Detection Method (here with the new file version check) but here I've configures also Supersedence checking the Uninstall for the previous version client).

When I deploy the new client it uninstalls the previous client but ends with error that the application wasn't detected.
Trying to deploy without previous version on the test workstation also behave the same and the new client isn't installing.

Any suggestions for debug ? the two Applications in the SCCM are the same except the new one have a Supersedence tab filied.

Thnak you for you halp in advance.

 

[avi_ei]

Hi again,

I've found the error that prevented the new version to install but now I facing a new semi problem as follows:

when I deploy the new version application it uninstalls the old one and installs the new version
on the SCCM deployment status I get a success status but it shown only for a few minutes then it's changes back to Error - 0x87D00324.

I guess that the pre-install detection method success but the ppost-install detection evaluation fails - since the application is deployed and the old one is uninstalled it's all good but the post-detection that fails gives me wrong indication upon the installation in the console.

For the detection method I've used first file version check and then did it via powershell script but both methods gives me post-detection failures.

Any suggestions ?
Should I leave it like that ?
Why it seems like the pre-detection success but the post-detection fails ?

thank you for any suggestion

 

[Avery78]

It appears like you are dealing with a challenging circumstance. While the post-install assessment is generating issues, the pre-install detection mechanism appears to be functioning properly. There can be a problem with the execution context or a timing issue. Make sure the post-detection script runs after everything is resolved by double-checking the sequence of events during installation. Leaving the application may be an option if it continues to operate normally despite the post-detection problem. It would be nice to refine the post-detection approach for a clearer SCCM deployment status. Continue testing and troubleshooting!

Hi again,

I've found the error that prevented the new version to install but now I facing a new semi problem as follows:

when I deploy the new version application it uninstalls the old one and installs the new version
on the SCCM deployment status I get a success status but it shown only for a few minutes then it's changes back to Error - 0x87D00324.

I guess that the pre-install detection method success but the ppost-install detection evaluation fails - since the application is deployed and the old one is uninstalled it's all good but the post-detection that fails gives me wrong indication upon the installation in the console.

For the detection method I've used first file version check and then did it via powershell script but both methods gives me post-detection failures.

Any suggestions ?
Should I leave it like that ?
Why it seems like the pre-detection success but the post-detection fails ?

thank you for any suggestion