PENDING Troubleshooting Software Updates Client Issues

[syed sameer]

Hi Prajwal

I downloaded Software Updates and deployed to Pilot machines
in status its showing 100% compliance but if I go to client and check in installed update history nothing showing
see the attachment

 

[syed sameer]

See the error images

if see more details there is error description showing and in software colom nothing is showing

 

[Prajwal Desai]

Did the updates got installed ? On the client machine did you check if the updates were actually installed ?. Control panel > Programs and features > installed updates

 

[syed sameer]

No Updates not installed and I checked in control panel>Programs and features > Installed updates - nothing has installed

 

[syed sameer]

Hi Prajwal

any update on the above now most of PC having same problem status showing compliant but updates not installed

 

[Prajwal Desai]

As there are not updates installed, the status cannot be compliant. You need to check the log files to troubleshoot this issue. Let's keep aside the compliance issue and focus on why the software updates failed to deploy/install. Could you check if there are any errors in wuahander.log, windowsupdate.log,UpdatesDeployment.log files ?.

 

[syed sameer]

sure I will check and update you soon

 

[syed sameer]

Hi Prajwal

here are log errors


Wuahandler log errors

scan failed with error = 0x8007000e

OnSearchComplete - Failed to end search job. Error = 0x8007000e.]LOG]!

[Scan results will include superseded updates only when they are superseded by service packs and definition updates




updates deployment log erros


Attempting to install 0 updates]LOG]!><time="22:00:00.060-180" date="02-23-2016" component="UpdatesDeploymentAgent

Updates will not be made available]LOG]!><time="10:55:40.416-180" date="02-24-2016" component="UpdatesDeploymentAgen

No actionable updates for install task. No attempt required.]LOG]!><time="22:00:00.123-180" date="02-23-2016" component="UpdatesDeploymentAgent" context="" type="1" thread="6596" file="updatesmanager.cpp:2914">

<![LOG[Updates could not be installed at this time. Waiting for the next maintenance window.]LOG]!><time="22:00:00.123-180" date="02-23-2016" component="UpdatesDeploymentAgent" context="" type="1" thread="6596" file="updatesmanager.cpp:1600">

<![LOG[CUpdateAssignmentsManager received a SERVICEWINDOWEVENT END Event]LOG]!><time="05:00:00.004-180" date="02-24-2016" component="UpdatesDeploymentAgent" context="" type="1" thread="5428" file="assignmentsmanager.cpp:277">

<![LOG[No current service window available to run updates assignment with time required = 1]LOG]!><time="05:00:00.004-180" date="02-24-2016" component="UpdatesDeploymentAgent" context="" type="1" thread="5428" file="deploymentutils.cpp:580">

<![LOG[Attempting to cancel any job started at non-business hours.]LOG]!><time="05:00:00.004-180" date="02-24-2016" compone

 

[syed sameer]

Hi Prajwal

any update

 

[Prajwal Desai]

"Attempting to cancel any job started at non-business hours" & "Updates could not be installed at this time. Waiting for the next maintenance window" - Looks like the updates are not installed as the deadline has been reached. Can you check if you have set deadline ?.

 

[syed sameer]

while deploying updates I have given installation schedule time only to get updates installed from the particular time