PENDING SCCM- Software Udpdate Point Synchronisation Status - Failed - 0x80131509

[Kral]

Hi,

I'm currently having a problem with my updates not synchronizing via SCCM.

According to the logs:
wsyncmgr.log - I get the following error:

Sync failed: The operation has timed out. Source: Microsoft.UpdateServices.Internal.DatabaseAccess.ApiRemotingCompressionProxy.GetWebResponse

 

[Prajwal Desai]

Anything else that you see in wsyncmgr.log and WCM.log?. Have you made any changes to WSUS/SUP configuration?

 

[Prajwal Desai]

The error "0x80131509" on a Software Update Point (SUP) synchronization indicates a communication failure with the WSUS server or Microsoft Update, often due to network issues, incorrect server configurations, or a WSUS database overload. To resolve it, verify network connectivity to the internet and the WSUS server, check firewall rules, ensure the WSUS service and website are running, and restart the IIS service on the SUP server.

 

[Kral]

Anything else that you see in wsyncmgr.log and WCM.log?. Have you made any changes to WSUS/SUP configuration?

No, in wsyncmgr.log is this error:
Sync failed: The operation has timed out. Source: Microsoft.UpdateServices.Internal.DatabaseAccess.ApiRemotingCompressionProxy.GetWebResponse SMS_WSUS_SYNC_MANAGER 08.09.2025 10:05:16 9436 (0x24DC)

and in wcm.log this failer:
Powershell Remove-NetTransportFilter exited with code 1. Failure expected if the filter is not there or already removed. SMS_WSUS_CONFIGURATION_MANAGER 08.09.2025 09:40:46 9408 (0x24C0)

IISrestart done, but the failure is the same.

 

[Kral]

Can you help me?

 

[Prajwal Desai]

Can you help me?

Did you review my earlier response outlining the possible reasons behind the occurrence of error 0x80131509?

 

[Kral]

Did you review my earlier response outlining the possible reasons behind the occurrence of error 0x80131509?

Yes, I've tried almost everything, but I can't get rid of the error.
We haven't made any changes either.

What else could be causing it to not sync, or where else could I check?

Thanks for your support.

 

[Prajwal Desai]

Had the updates synchronization worked earlier? Or is this your new setup.

 

[Kral]

Had the updates synchronization worked earlier? Or is this your new setup.

Yes, it worked before

 

[Prajwal Desai]

That's great to hear. Has there been any changes done to network, firewall, any new security software or rules pushed out?.

Last week even I saw this line "Powershell Remove-NetTransportFilter exited with code 1" in the log file. But that had occurred because I had configured my SUP/WSUS to use SSL for communications. It got resolved after sometime.

If nothing is working for you, the last thing that I recommend is uninstall the SUP role, install it back and configure it with same settings as before. That might work.