SOLVED SCCM- Software Udpdate Point Synchronisation Status - Failed - 0x80131509

[Kral]

Hi,

I'm currently having a problem with my updates not synchronizing via SCCM.

According to the logs:
wsyncmgr.log - I get the following error:

Sync failed: The operation has timed out. Source: Microsoft.UpdateServices.Internal.DatabaseAccess.ApiRemotingCompressionProxy.GetWebResponse

 

[Prajwal Desai]

Anything else that you see in wsyncmgr.log and WCM.log?. Have you made any changes to WSUS/SUP configuration?

 

[Prajwal Desai]

The error "0x80131509" on a Software Update Point (SUP) synchronization indicates a communication failure with the WSUS server or Microsoft Update, often due to network issues, incorrect server configurations, or a WSUS database overload. To resolve it, verify network connectivity to the internet and the WSUS server, check firewall rules, ensure the WSUS service and website are running, and restart the IIS service on the SUP server.

 

[Kral]

Anything else that you see in wsyncmgr.log and WCM.log?. Have you made any changes to WSUS/SUP configuration?

No, in wsyncmgr.log is this error:
Sync failed: The operation has timed out. Source: Microsoft.UpdateServices.Internal.DatabaseAccess.ApiRemotingCompressionProxy.GetWebResponse SMS_WSUS_SYNC_MANAGER 08.09.2025 10:05:16 9436 (0x24DC)

and in wcm.log this failer:
Powershell Remove-NetTransportFilter exited with code 1. Failure expected if the filter is not there or already removed. SMS_WSUS_CONFIGURATION_MANAGER 08.09.2025 09:40:46 9408 (0x24C0)

IISrestart done, but the failure is the same.

 

[Kral]

Can you help me?

 

[Prajwal Desai]

Can you help me?

Did you review my earlier response outlining the possible reasons behind the occurrence of error 0x80131509?

 

[Kral]

Did you review my earlier response outlining the possible reasons behind the occurrence of error 0x80131509?

Yes, I've tried almost everything, but I can't get rid of the error.
We haven't made any changes either.

What else could be causing it to not sync, or where else could I check?

Thanks for your support.

 

[Prajwal Desai]

Had the updates synchronization worked earlier? Or is this your new setup.

 

[Kral]

Had the updates synchronization worked earlier? Or is this your new setup.

Yes, it worked before

 

[Prajwal Desai]

That's great to hear. Has there been any changes done to network, firewall, any new security software or rules pushed out?.

Last week even I saw this line "Powershell Remove-NetTransportFilter exited with code 1" in the log file. But that had occurred because I had configured my SUP/WSUS to use SSL for communications. It got resolved after sometime.

If nothing is working for you, the last thing that I recommend is uninstall the SUP role, install it back and configure it with same settings as before. That might work.

 

[gusrice]

I had this same error. I uninstalled my SUP and WSUS and then it has failed to install the wsus server again as the error I get is missing files. I ran DISM cleanup / restore health which didn't do that. I tried to run it against the OS disc and found that there are only 2 files in the server 2022 standard and datacenter disc. I was directed to download the FOD disc, but the only one that is available on my portal at microsoft is the language one and it does not include the wsus feature cabs. I changed my groupd policy to allow DISM to contact windows update that that didn't work either, so I punted and go a ticket with MS

 

[Greg Shafer]

I have had this error before, and ultimately my best course of action was to run WSUS maintenance. I have attached a text document that I use as a guide. Hopefully this gets you moving in the right direction. As always, make sure you have backups of your CM instance as well as your database.

 

[Kral]

Solved:
The problem was that our database was full of updates.

So we removed the updates from the database and the server, and it worked.

I'll look for the command; if I find it, I'll post it here.