PENDING Problems after Upgrading to ConfigMgr 2503

[LinP]

Hello there,

I finally needed also to create an account in this forum as it is my last resort.
I have threads open in M$ Community and on reddit, both not very successful.

Here is my issue:
Problem 1: Device categories can't be managed since update to version 2503 + hotfix install in october. The old devices still show the device categories assignes but if we try to assign new ones or try to manage them at all we get an error message. Didn't seem like a big deal than, had a lot to do a lot of other stuff and put it aside.
In November we applied the 2nd hotfix and the available hotfix rollup, since than we have problem Number 2: All new installed devices have troubles with some (not all!) software. Szenario 1 would be, that the software is discovered (Log proves) but it does not show up in softwarecenter. Szenario 2 is, that software is available but does not install with 0x0 error code -> location unavailable. Other (old) devices in same collection, same location, same network have no issues.

Now the error codes:
When we click on manage device categories we get the following message:
Microsoft.ConfigurationManagement.ManagementProvider.SmsConnectionException
Stack Trace:
In Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlQueryResultsObject.<GetEnumerator>d__75.MoveNext()
In Microsoft.ConfigurationManagement.AdminConsole.Common.Utilities.WmiDataObject.GetAll[T](ConnectionManagerBase connection)
In Microsoft.ConfigurationManagement.AdminConsole.Features.Common.Dialogs.DeviceTagging.DeviceCategory.GetAllCategories(ConnectionManagerBase connection)
In Microsoft.ConfigurationManagement.AdminConsole.Features.Common.Dialogs.DeviceTagging.DeviceCategoryControl.<>c__DisplayClass12_0.<ReloadCategoryList>b__6()
In System.Threading.Tasks.Task`1.InnerInvoke()
In System.Threading.Tasks.Task.Execute()
-------------------------------
System.Runtime.InteropServices.COMException
Stack Trace:
In
Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlQueryResultsObject.<GetEnumerator>d__75.MoveNext()
In Microsoft.ConfigurationManagement.AdminConsole.Common.Utilities.WmiDataObject.GetAll[T](ConnectionManagerBase connection)
In Microsoft.ConfigurationManagement.AdminConsole.Features.Common.Dialogs.DeviceTagging.DeviceCategory.GetAllCategories(ConnectionManagerBase connection)
In Microsoft.ConfigurationManagement.AdminConsole.Features.Common.Dialogs.DeviceTagging.DeviceCategoryControl.<>c__DisplayClass12_0.<ReloadCategoryList>b__6()
In System.Threading.Tasks.Task`1.InnerInvoke()
In System.Threading.Tasks.Task.Execute()

In the SmsAdminUi.log the following output appears:
[106, PID:28308][12/01/2025 13:53:03] :System.Runtime.InteropServices.COMException
In System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)

And the SmsProv.log shows an error too, I attached the picture.

If we open a fresh console we see a lot of missing management class descriptions in the SmsAdminUI.log, I also attached a picture of that log.

Sooooo.
We figured out that the console uses the xml under "\AdminConsole\XmlStorage\ConsoleRoot\ManagementClassDescriptions.xml" and in "AdminConsole\XmlStorage\Extensions\ManagementClasses" shall be the management classes we use. The folder for the management classes is empty -> We don't know if the folder was empty before the update or not or what files should be in there.
Probably this is our key problem but how to we get the files back in there or how do we create new ones?

What did we tried or checked already:
- rebuild WMI Repository
- re-register classes
- reset of the Site
- repair of console / new install
--> deleted the "Microsoft.ConfigurationManagement.ApplicationManagement.config" in "%Localappdata%\Microsoft\Configmgr10" to exclude the corruption of the console.
- reviewed the smsexec.log after fresh restart of CAS, nothing unusual as far as I can tell
- does not matter if console is open from another server or windows machine.
- Prerequisites where green execpt two warnings about MS Store and Network access account.

We have one CAS and 15 primary sites. Monitoring shows no related issues in system status or component status.
Compability level of SQL Server is on 140, we have SQL Server 2022

Any help is appreciated!
Best regards & thank you,
LinP

 

[sundi712]

Hi did you ever find a solution to this issue? We began having your exact Problem#2 after installing the 2503 hotfix rollup (KB32851084). The hotfix was supposed to fix deployment summarization status but it made it worse.
Indeed, on new computers, only some applications will eventually (if ever) show in Software Center. What's odd is that the apps are random per device so it's not a certain collection/app that is the issue.
Another issue is that "Required" applications on new devices will sit in Software Center with the 'Past due - will be installed' status. The application will install successfully after clicking Install manually. I confirmed that there aren't any maintenance windows or business hours causing the issue.
Checking ccmcache, I've confirmed that these applications have already downloaded and are just waiting to start. I've checked appenforce.log, locationservices.log, datatransferservices.log.
LocationServices.log shows that it is retrieving our two MPs, but gives one message (MPList request throttle).
We are using eHttp and self-signed certs right now. I did check IIS logs on the server and port443 is giving 4xx errors, but all http communication is successful. OSD and other services, including Updates are working
I also checked CCMNotificationAgent.log on some clients and didn't notice errors. I did see our boundary information. We do not have any overlap on our boundaries. The bgbserver.log on the site server looks good as well
Your #2 scenario - same problem so I'm hoping the solution resolves both issues