NEW Operating System info not showing in Resource Explorer

[JelloShotz]

I recently upgraded a number of PCs from Windows 10 Build 10240 to Build 18362 and all are working fine, but now Resource Explorer shows no information for the Operating System and those PCs are still showing up in the queries for Windows 10 Build 10240. I've gone into the PC and check the system, it reports correctly that its Windows 10 Build 18362. The software update point is set to include Windows 10 and Windows 10, version 1903 and later.


Any suggestions?

 

[Garth]

Have you run a HW inventory? If so have you forced a Full HW inventory? https://www.enhansoft.com/?s=force+hardware+inventory&post_type=post If so have you followed the HW inventory from the computer into the db. https://www.enhansoft.com/updated-troubleshoot-configmgr-hardware-inventory-issues/