SOLVED How to Locate Android Devices with Intune

[MJ-Tech]

We have recently enrolled 200 android devices in intune, those are fully managed. As we know, intune supports Locate device action only for iOS/iPadOS or Windows devices. looking for a alternative.
Any suggestion pl?

 

[Prajwal Desai]

Here is the updated info from Microsoft docs:
Locate device - The following platforms support this capability:

• Android Enterprise dedicated devices – Requires the device run Google Play Services version 20.06.16 or later and have Location services turned on.
• iOS/iPadOS 9.3 and later - Requires the device to be in supervised mode, and be in lost mode.
• Windows 10:
  • Version 20H2 (10.0.19042.789) or later
  • Version 2004 (10.0.19041.789) or later
  • Version 1909 (10.0.18363.1350) or later
  • Version 1809 (10.0.17763.1728) or later
• Windows 11

 

[MJ-Tech]

For testing, I updated Google Play Services to the most recent version, however the option is still Greyed out.


In the configuration profile, we have a choice for Windows 10 devices,

Configuration settings
Let Apps Access Location -Force allow.

but not for Android devices.

 

[GSTERLING]

You need to put the device in Lost Mode in order to locate.

 

[MJ-Tech]

You need to put the device in Lost Mode in order to locate.

Do we have this option in Android?

 

[GSTERLING]

Is this a coporate managed device? You should have the option to put it in Lost Mode if it is.

 

[MJ-Tech]

Yes it is. Could you please send the steps if possible?

 

[WasifAQ]

As per Microsoft:
Locate a lost or stolen device:

1. Sign in to the Microsoft Endpoint Manager admin center.
2. Select Devices, and then select All devices.
3. From the list of devices you manage, select a supported device, and choose .... Then choose the Locate device remote action.
4. After the device is located, its location is shown in Locate device.
   • You can select the location pin on the map to view a location address and coordinates.
   • Android Enterprise dedicated devices that aren't currently on-line can display their last known location when the device last checked in within seven days.

Ref: https://learn.microsoft.com/en-us/mem/intune/remote-actions/device-locate

 

[MJ-Tech]

Our android devices are enrolled in this profile - Corporate-owned, fully managed user devices .

I have read this forum before. Locate device supports only with

Corporate-owned dedicated devices . I believe that only KIOSK uses a specific devices profile.​

Configuration profiles:


Locate device is hidden,

 

[MJ-Tech]

There is no alternative for enabling find devices for fully managed devices.
Locate device is an option for dedicated device profiles.