Antoine Cain
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HI all I'm new to SCCM so forgive me if my post is elementary. But prior to last Friday which is when we did a client update company wide We were able to image via the PSS and CMG with no issues, Now for the past 3 days we can't image at all. Every device type fails once u click next from the Welcome screen in the TS wizard. Below is the log out put from the smsts.log this morning -
Importing certificates to root store... TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Importing certificates to root store TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Added certificate to store or replaced matching certificate in store. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Support Unknown Machines: 1 TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Authenticator from the environment is empty. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Need to create Authenticator Info using PFX TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Using media token to communicate with https://GLIMEM.CLOUDAPP.NET/CCM_Proxy_MutualAuth/72057594037937951 TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Initialized CStringStream object with string: 79986CD7-5868-49F1-B4CA-88B068A461B2;2021-08-26T16:26:59Z;2. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Getting CCM Token from STS server 'GLIMEM.CLOUDAPP.NET/CCM_Proxy_MutualAuth/72057594037937951' TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Getting CCM Token from https://GLIMEM.CLOUDAPP.NET/CCM_Proxy_ServerAuth/72057594037937951/CCM_STS?RequestTokenType=Bulk TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
IsClientInProvisioningMode(bInProvisioningMode), HRESULT=80070002 (..\CcmUtilLib.cpp,2541) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
IsSslClientAuthEnabled - Determining provisioning mode state failed with 80070002. Defaulting to state of 1073741824. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
CCMGetGlobalService(&spService), HRESULT=87d00219 (..\CcmConditions.cpp,83) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Processing network cost from NLM TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
spNLM.CoCreateInstance(CLSID_NetworkListManager), HRESULT=80040154 (..\CcmUtilLib.cpp,6968) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
CcmGetNetworkCostFromNLM(eNetworkCost), HRESULT=80040154 (..\CcmUtilLib.cpp,7018) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
spNS.Open(L"root\\ccm"), HRESULT=8004100e (..\CcmUtilLib.cpp,4350) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Client is on internet TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
spNS.Open(L"root\\ccm"), HRESULT=8004100e (..\CcmUtilLib.cpp,4350) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Client is set to use webproxy if available. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Client is not allowed to use or doesn't have PKI cert while talking to HTTPS server. Request may fail. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Using port 443 for CMG request even customer configured customized port. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
SMS CCM 5.0: Host=GLIMEM.CLOUDAPP.NET, Path=/CCM_Proxy_ServerAuth/72057594037937951/CCM_STS?RequestTokenType=Bulk, Port=443, Protocol=https, CcmTokenAuth=0, Flags=0x1204, Options=0x40000000 TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Created connection on port 443 TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Target URL scheme is HTTPS: https://GLIMEM.CLOUDAPP.NET/CCM_Proxy_ServerAuth/72057594037937951/CCM_STS?RequestTokenType=Bulk TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Trying without proxy. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Received a proxy error(0x2ee7), recycling the request object and will try another proxy type, if available. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
CCMGetGlobalService(&spService), HRESULT=87d00219 (..\CcmConditions.cpp,83) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Processing network cost from NLM TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
spNLM.CoCreateInstance(CLSID_NetworkListManager), HRESULT=80040154 (..\CcmUtilLib.cpp,6968) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
CcmGetNetworkCostFromNLM(eNetworkCost), HRESULT=80040154 (..\CcmUtilLib.cpp,7018) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
OpenThreadToken(GetCurrentThread(), (0x0008) , 1, &shThread), HRESULT=800703f0 (..\usertoken.cpp,1647) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Querying proxy information as 'S-1-5-18' TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Performing proxy auto-detection. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Using fast DNS for Auto proxy detection. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
DNS detection: WinHttpGetProxyForUrl call failed because of error 0x2ee6 TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
DNS detection was not successful. Using DHCP for Auto proxy detection. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
DHCP detection: WinHttpGetProxyForUrl call failed because of error 0x2ee6 TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Proxy auto detection was not successful. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Failed to retrieve proxy information. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
!sProxyList.empty(), HRESULT=80004005 (..\ccmwebproxy.cpp,371) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
No proxy was found. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
webProxy.SetProxyInfo( sHostName, shSession, shRequest ), HRESULT=80004005 (..\requestresponse.cpp,668) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
HttpRequestResponse( m_sUserAgent.c_str(), szUrl, szMethod, szHeaders, pPayload, dwPayloadLen, 0, uFlags, &httpOptions, ResponseHandler, (LPVOID)&responseData, false, m_eCertAuthResult, m_dwStatusCode, m_sStatusText ), HRESULT=80004005 (..\ccmhttpget.cpp,815) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
RequestResponseImpl( szUrl, L"GET", szHeaders, 0, 0, 0, 0, uFlags, &pbResponse, &ulResponseLen), HRESULT=80004005 (..\ccmhttpget.cpp,297) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
GetURLSyncInStreamEx2(szUrl, szHeaders, uFlags, &spStream), HRESULT=80004005 (..\ccmhttpget.cpp,372) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
spHttpGet->GetURLSyncInStringEx2( sUrl, sAuthHeader, dwFlags, &csResponse), HRESULT=80004005 (..\ccmtoken.cpp,478) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
RetrieveTokenFromStsServerImpl failed with error 0x80004005 TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Failed to create SMS client object. Error 0x80040154 TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
spNS.Open(L"root\\ccm"), HRESULT=8004100e (..\CcmUtilLib.cpp,4350) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
!sCcmToken.empty() && (ulExpiresIn > 0), HRESULT=87d00215 (..\ccmtoken.cpp,404) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
CCcmTokenMgr::RetrieveTokenFromStsServer(szPotentialServerUrl, szQueryString, sAuthToken, sToken, ulExpiresIn), HRESULT=87d00215 (..\clientauthutil.cpp,2734) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
CCM::Authentication::CCMGetTokenForMedia(CCM_PREAUTH_TOKEN_REGISTRATION, sSMSTSMP.c_str(), sMediaToken.c_str(), sMediaGuid.c_str(), pClientCertContext, sMediaBulkToken), HRESULT=87d00215 (tsmediawizardcontrol.cpp,948) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Failed to retrieve registration token from the media token, Error code: 0x87d00215 TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Exiting TSMediaWizardControl::GetPolicy. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
pWelcomePage->m_pTSMediaWizardControl->GetPolicy(), HRESULT=87d00215 (tsmediawelcomepage.cpp,304) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Setting wizard error: An error occurred while retrieving policy for this computer (0x87D00215). For more information, contact your system administrator or helpdesk operator. TSMBootstrap 8/26/2021 8:26:59 AM 1412 (0x0584)
WelcomePage::OnWizardNext() TSMBootstrap 8/26/2021 8:26:59 AM 1412 (0x0584)
Skipping Confirmation Page. TSMBootstrap 8/26/2021 8:26:59 AM 1412 (0x0584)
Skipping Task Sequence Selection Page. TSMBootstrap 8/26/2021 8:26:59 AM 1412 (0x0584)
Skipping Variables Selection Page. TSMBootstrap 8/26/2021 8:26:59 AM 1412 (0x0584)
Skipping Resolve Progress Page. TSMBootstrap 8/26/2021 8:26:59 AM 1412 (0x0584)
Activating Finish Page. TSMBootstrap 8/26/2021 8:26:59 AM 1412 (0x0584)
As u can see the following 7 errors stand out but basically mean nothing like red herrings
7 errors
Importing certificates to root store... TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Importing certificates to root store TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Added certificate to store or replaced matching certificate in store. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Support Unknown Machines: 1 TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Authenticator from the environment is empty. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Need to create Authenticator Info using PFX TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Using media token to communicate with https://GLIMEM.CLOUDAPP.NET/CCM_Proxy_MutualAuth/72057594037937951 TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Initialized CStringStream object with string: 79986CD7-5868-49F1-B4CA-88B068A461B2;2021-08-26T16:26:59Z;2. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Getting CCM Token from STS server 'GLIMEM.CLOUDAPP.NET/CCM_Proxy_MutualAuth/72057594037937951' TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Getting CCM Token from https://GLIMEM.CLOUDAPP.NET/CCM_Proxy_ServerAuth/72057594037937951/CCM_STS?RequestTokenType=Bulk TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
IsClientInProvisioningMode(bInProvisioningMode), HRESULT=80070002 (..\CcmUtilLib.cpp,2541) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
IsSslClientAuthEnabled - Determining provisioning mode state failed with 80070002. Defaulting to state of 1073741824. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
CCMGetGlobalService(&spService), HRESULT=87d00219 (..\CcmConditions.cpp,83) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Processing network cost from NLM TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
spNLM.CoCreateInstance(CLSID_NetworkListManager), HRESULT=80040154 (..\CcmUtilLib.cpp,6968) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
CcmGetNetworkCostFromNLM(eNetworkCost), HRESULT=80040154 (..\CcmUtilLib.cpp,7018) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
spNS.Open(L"root\\ccm"), HRESULT=8004100e (..\CcmUtilLib.cpp,4350) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Client is on internet TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
spNS.Open(L"root\\ccm"), HRESULT=8004100e (..\CcmUtilLib.cpp,4350) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Client is set to use webproxy if available. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Client is not allowed to use or doesn't have PKI cert while talking to HTTPS server. Request may fail. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Using port 443 for CMG request even customer configured customized port. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
SMS CCM 5.0: Host=GLIMEM.CLOUDAPP.NET, Path=/CCM_Proxy_ServerAuth/72057594037937951/CCM_STS?RequestTokenType=Bulk, Port=443, Protocol=https, CcmTokenAuth=0, Flags=0x1204, Options=0x40000000 TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Created connection on port 443 TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Target URL scheme is HTTPS: https://GLIMEM.CLOUDAPP.NET/CCM_Proxy_ServerAuth/72057594037937951/CCM_STS?RequestTokenType=Bulk TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Trying without proxy. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Received a proxy error(0x2ee7), recycling the request object and will try another proxy type, if available. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
CCMGetGlobalService(&spService), HRESULT=87d00219 (..\CcmConditions.cpp,83) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Processing network cost from NLM TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
spNLM.CoCreateInstance(CLSID_NetworkListManager), HRESULT=80040154 (..\CcmUtilLib.cpp,6968) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
CcmGetNetworkCostFromNLM(eNetworkCost), HRESULT=80040154 (..\CcmUtilLib.cpp,7018) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
OpenThreadToken(GetCurrentThread(), (0x0008) , 1, &shThread), HRESULT=800703f0 (..\usertoken.cpp,1647) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Querying proxy information as 'S-1-5-18' TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Performing proxy auto-detection. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Using fast DNS for Auto proxy detection. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
DNS detection: WinHttpGetProxyForUrl call failed because of error 0x2ee6 TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
DNS detection was not successful. Using DHCP for Auto proxy detection. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
DHCP detection: WinHttpGetProxyForUrl call failed because of error 0x2ee6 TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Proxy auto detection was not successful. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Failed to retrieve proxy information. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
!sProxyList.empty(), HRESULT=80004005 (..\ccmwebproxy.cpp,371) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
No proxy was found. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
webProxy.SetProxyInfo( sHostName, shSession, shRequest ), HRESULT=80004005 (..\requestresponse.cpp,668) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
HttpRequestResponse( m_sUserAgent.c_str(), szUrl, szMethod, szHeaders, pPayload, dwPayloadLen, 0, uFlags, &httpOptions, ResponseHandler, (LPVOID)&responseData, false, m_eCertAuthResult, m_dwStatusCode, m_sStatusText ), HRESULT=80004005 (..\ccmhttpget.cpp,815) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
RequestResponseImpl( szUrl, L"GET", szHeaders, 0, 0, 0, 0, uFlags, &pbResponse, &ulResponseLen), HRESULT=80004005 (..\ccmhttpget.cpp,297) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
GetURLSyncInStreamEx2(szUrl, szHeaders, uFlags, &spStream), HRESULT=80004005 (..\ccmhttpget.cpp,372) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
spHttpGet->GetURLSyncInStringEx2( sUrl, sAuthHeader, dwFlags, &csResponse), HRESULT=80004005 (..\ccmtoken.cpp,478) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
RetrieveTokenFromStsServerImpl failed with error 0x80004005 TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Failed to create SMS client object. Error 0x80040154 TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
spNS.Open(L"root\\ccm"), HRESULT=8004100e (..\CcmUtilLib.cpp,4350) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
!sCcmToken.empty() && (ulExpiresIn > 0), HRESULT=87d00215 (..\ccmtoken.cpp,404) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
CCcmTokenMgr::RetrieveTokenFromStsServer(szPotentialServerUrl, szQueryString, sAuthToken, sToken, ulExpiresIn), HRESULT=87d00215 (..\clientauthutil.cpp,2734) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
CCM::Authentication::CCMGetTokenForMedia(CCM_PREAUTH_TOKEN_REGISTRATION, sSMSTSMP.c_str(), sMediaToken.c_str(), sMediaGuid.c_str(), pClientCertContext, sMediaBulkToken), HRESULT=87d00215 (tsmediawizardcontrol.cpp,948) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Failed to retrieve registration token from the media token, Error code: 0x87d00215 TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Exiting TSMediaWizardControl::GetPolicy. TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
pWelcomePage->m_pTSMediaWizardControl->GetPolicy(), HRESULT=87d00215 (tsmediawelcomepage.cpp,304) TSMBootstrap 8/26/2021 8:26:59 AM 1828 (0x0724)
Setting wizard error: An error occurred while retrieving policy for this computer (0x87D00215). For more information, contact your system administrator or helpdesk operator. TSMBootstrap 8/26/2021 8:26:59 AM 1412 (0x0584)
WelcomePage::OnWizardNext() TSMBootstrap 8/26/2021 8:26:59 AM 1412 (0x0584)
Skipping Confirmation Page. TSMBootstrap 8/26/2021 8:26:59 AM 1412 (0x0584)
Skipping Task Sequence Selection Page. TSMBootstrap 8/26/2021 8:26:59 AM 1412 (0x0584)
Skipping Variables Selection Page. TSMBootstrap 8/26/2021 8:26:59 AM 1412 (0x0584)
Skipping Resolve Progress Page. TSMBootstrap 8/26/2021 8:26:59 AM 1412 (0x0584)
Activating Finish Page. TSMBootstrap 8/26/2021 8:26:59 AM 1412 (0x0584)
As u can see the following 7 errors stand out but basically mean nothing like red herrings
7 errors
- IsSslClientAuthEnabled - Determining provisioning mode state failed with 80070002. Defaulting to state of 1073741824.
- DNS detection: WinHttpGetProxyForUrl call failed because of error 0x2ee6
- Proxy auto detection was not successful.
- Failed to retrieve proxy information.
- RetrieveTokenFromStsServerImpl failed with error 0x80004005
- Failed to create SMS client object. Error 0x80040154
- Failed to retrieve registration token from the media token, Error code: 0x87d00215