NEW Failed to open namespace '\\.\root\ccm\policy\S_1_1_0\RequestedConfig'. Error 0x8004100e

[antuanfff]

Hi

Recently I migrated SCCM to a new server. I have about 2000 clients and 80% work ok. But I got like 300 PC with problems. When I go to control panel -> conf manager -> Actions, I see only two actions "download computer policy" and "download user policy". From the console I see these computers with the question mark on the icon columns.

Checking the logs I see the errors below on "policyEvaluator.log":


Failed to open namespace '\\.\root\ccm\policy\S_1_1_0\RequestedConfig'. Error 0x8004100e

Failed to initialize global objects. Error 0x8004100e

In "PolicyAgentProvider.log" I see that the agent creates a namespace, but not the one mentioned before:

<![LOG[Creating S_1_5_21_414860862_367930111_1963001494_263184\RequestedConfig]LOG]!><time="17:02:20.669-60" date="03-19-2020" component="PolicyAgentProvider" context="" type="1" thread="15308" file="replicationeventconsumer.cpp:752">
<![LOG[Creating S_1_5_21_414860862_367930111_1963001494_263184\ActualConfig]LOG]!><time="17:02:20.794-60" date="03-19-2020" component="PolicyAgentProvider" context="" type="1" thread="15308" file="replicationeventconsumer.cpp:765">
<![LOG[Creating S_1_5_21_414860862_367930111_1963001494_263184]LOG]!><time="17:02:20.919-60" date="03-19-2020" component="PolicyAgentProvider" context="" type="1" thread="15308" file="replicationeventconsumer.cpp:781">
<![LOG[Successfully initialized namespace 'S_1_5_21_414860862_367930111_1963001494_263184']LOG]!><time="17:02:21.060-60" date="03-19-2020" component="PolicyAgentProvider" context="" type="1" thread="15308" file="replicationeventconsumer.cpp:905">
<![LOG[**********>> ENTERING: InitiatePolicyUpdateThread]LOG]!><time="17:02:21.060-60" date="03-19-2020" component="PolicyAgentProvider" context="" type="1" thread="20976" file="replicationeventconsumer.cpp:177">
<![LOG[**********>> Namespace = \\.\ROOT\CCM\Policy\S_1_5_21_414860862_367930111_1963001494_263184]LOG]!><time="17:02:21.060-60" date="03-19-2020" component="PolicyAgentProvider" context="" type="1" thread="20976" file="replicationeventconsumer.cpp:178">
<![LOG[**********>> Initializing COM]LOG]!><time="17:02:21.060-60" date="03-19-2020" component="PolicyAgentProvider" context="" type="1" thread="20976" file="replicationeventconsumer.cpp:180">
<![LOG[**********>> Creating CcmMessaging]LOG]!><time="17:02:21.060-60" date="03-19-2020" component="PolicyAgentProvider" context="" type="1" thread="20976" file="replicationeventconsumer.cpp:185">
<![LOG[**********>> Creating message]LOG]!><time="17:02:21.060-60" date="03-19-2020" component="PolicyAgentProvider" context="" type="1" thread="20976" file="replicationeventconsumer.cpp:192">
<![LOG[**********>> Sending message]LOG]!><time="17:02:21.060-60" date="03-19-2020" component="PolicyAgentProvider" context="" type="1" thread="20976" file="replicationeventconsumer.cpp:209">
<![LOG[**********>> EXITING: InitiatePolicyUpdateThread]LOG]!><time="17:02:21.060-60" date="03-19-2020" component="PolicyAgentProvider" context="" type="1" thread="20976" file="replicationeventconsumer.cpp:235">

During the agent installation I see lots of errors like this in "ccmsetup.log":

Failed to connect to machine policy namespace. 0x8004100e

I have tried to uninstall the agent, clean the registry, the wmi namespace, rebuild the WMI repository with no luck

I can access the computer WMI repository from the SCCM server. I connect to \root\ccm\policy but if add the string "S_1_1_0" then I can verify that the namespace doesn't exist. I checked other computers working fine and they have the namespace root\ccm\policy\S_1_1_0

I think the boundary groups are correct as other PCs in the same subne work fine. I attach ccmsetup.log:

https://1drv.ms/u/s!AoRM6vv8e9S1jqgg3n92fPG472owiA

Failed to open namespace '\\.\root\ccm\policy\S_1_1_0\RequestedConfig'. Error 0x8004100e

social.technet.microsoft.com

 

[Garth]

This will NOT be a boundary issue.
How exactly are you querying WMI? On a Working compute does querying WMI work?

 

[antuanfff]

This will NOT be a boundary issue.
How exactly are you querying WMI? On a Working computer does querying WMI work?

I connect to the client computers from the SCCM server using wbemtest. And Enum clasess for instance.
I can connect to the namespace "\\[hostname]\root\ccm\policy\S_1_1_0" of a working computer but I cannot connect to the same namespace of a non working computer.

 

[Gokul]

Then its WMI issue .You should resolve the WMI issue first . Make sure that Ports are opened too