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SOLVED Error: Retrieved package version '19'. But it is smaller than the expected version '20'.

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slowlife

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Hello everyone:

I hope you can help me with this issue:

I'm using Jason Sandy's script to install the SCCM Client to all my computers at my works office. Trying to install a brand new computer, I get this errors from the ccmsetup.log:

<![LOG[CCMSETUP bootstrap from Internet: 0 ]LOG]!><time="13:37:06.684+300" date="06-25-2019" component="ccmsetup" context="" type="1" thread="11460" file="util.cpp:3198">
<![LOG[AllowFallbackToUnprotectedDP = 0]LOG]!><time="13:37:06.684+300" date="06-25-2019" component="ccmsetup" context="" type="1" thread="11460" file="siteinfo.cpp:335">
<![LOG[Retrieved package version '19'. But it is smaller than the expected version '20'. Content is not ready yet.]LOG]!><time="13:37:06.684+300" date="06-25-2019" component="ccmsetup" context="" type="2" thread="11460" file="siteinfo.cpp:351">
<![LOG[GetDPLocations failed with error 0x87d00215]LOG]!><time="13:37:06.684+300" date="06-25-2019" component="ccmsetup" context="" type="3" thread="11460" file="siteinfo.cpp:635">
<![LOG[Failed to get DP locations as the expected version from MP 'http://xxxx.xxxx.xxxx'. Error 0x87d00215]LOG]!><time="13:37:06.684+300" date="06-25-2019" component="ccmsetup" context="" type="2" thread="11460" file="ccmsetup.cpp:12113">
<![LOG[MP 'http://xxxx.xxxx.xxxx' didn't return DP locations for client package with the expected version. Retrying in 30 minutes.]LOG]!><time="13:37:06.684+300" date="06-25-2019" component="ccmsetup" context="" type="2" thread="11460" file="ccmsetup.cpp:11913">
<![LOG[Next retry in 30 minute(s)...]LOG]!><time="13:37:06.684+300" date="06-25-2019" component="ccmsetup" context="" type="0" thread="11460" file="ccmsetup.cpp:9899">

At the end the client doesn't get installed on the computer.

My english isn't really good, I hope you understand men.
 
Last edited:
Solution
Issue Fixed. This is how I fixed the problem:

For some reason, the SCCM Console didn't replicate the new installation package so I did this in the Console:

1.- Go to Software Library->Packages
2.- Select the package which is having issues, in my case PS10001 corresponding to Configuration Manager Cliente Package.
3.- Right clic on the package and select Update Distribution Points.

After this steps the installation was done smoothly.

Thank you for your help!
Yeah, the computer is in the boundary group associated with the Primary Site which is its DP. Is there a way to refresh the package version in the SCCM Console? Is there a log where I can find why is this happening?.

Thank you!
 
Issue Fixed. This is how I fixed the problem:

For some reason, the SCCM Console didn't replicate the new installation package so I did this in the Console:

1.- Go to Software Library->Packages
2.- Select the package which is having issues, in my case PS10001 corresponding to Configuration Manager Cliente Package.
3.- Right clic on the package and select Update Distribution Points.

After this steps the installation was done smoothly.

Thank you for your help!
 
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