SOLVED Approve SCCM Application Requests Via Email

[dj3094]

Hello Experts, I configured email notification and deployed a application to user. User requested the application and I got email to approve or deny. When I click approve it opens in IE and says cant reach the page. any suggestion?

Regards

 

[Youssef Saad]

Hi,
Have you followed all of these steps to enable this feature?
https://www.prajwaldesai.com/approve-sccm-application-requests-via-email/

If you try to access on the HTTPS/HTTP link for your site server, do you see the IIS default home page?

 

[dj3094]

thanks for the reply, yes I followed the steps from the blog.
what do you mean by HTTPS/HTTP link?

 

[joe_v]

I believe he meant the link that follows the approval link. When you click on approve.

 

[Youssef Saad]

I believe he meant the link that follows the approval link. When you click on approve.

Exactly joe_v, I think the link approval is configured by default with the HTTPS, so can you try to access into your IIS default home page with the same protocol?
https://FQDN_of_your_SiteServer

Under Monitoring>System Status>Components Status, all is ok?

 

[dj3094]

Thanks, I couldnt connect with https://FQDN_of_your_SiteServer

component status is ok

 

[joe_v]

Try with http://(sccm site server name with FQDN) and see if you can see a page with IIS logo.

 

[dj3094]

yes I can go to IIS page with http

 

[joe_v]

Now can you try to see if you get anything when you try this
http://(sccm site servername with FQDN)/CMApplicationCatalog

 

[dj3094]

cant reach the page

 

[joe_v]

Is there any error message showing up after you try to go to the site.

 

[Youssef Saad]

What is your SCCM version?
Do you have installed the Application Catalog website and web service roles?

 

[joe_v]

Yes... The Application Catalog Web Service Point and Application Catalog website point role on Servers and Site System Roles have to be installed for the SCCM Site server

 

[dj3094]

The DNS server might be having problems.
Error Code: INET_E_RESOURCE_NOT_FOUND

 

[dj3094]

What is your SCCM version?
Do you have installed the Application Catalog website and web service roles?

SCCM version: 1902
I have application catalog webservice point and website point installed

 

[Youssef Saad]

Under Monitoring>System Status>Components Status, what is the status of the both Application Catalog components?

 

[dj3094]

SMS_PORTALWEB_CONTROL_MANAGER and SMS_AWEBSVC_CONTROL_MANAGER are good

 

[Youssef Saad]

Can you try to remove the both roles and install it again, you can refer to the following guide:
https://www.prajwaldesai.com/deploying-sccm-2012-part-8-installing-site-system-roles/

Keep the default configuration installation to try with it.

 

[joe_v]

Also from the machine, try to do ipconfig /flushdns, nbtstat -RR and netsh int ip reset at the command prompt.

 

[dj3094]

Also from the machine, try to do ipconfig /flushdns, nbtstat -RR and netsh int ip reset at the command prompt.

I did, still the same