PENDING After upgrade to Configuration Manager 2107 workstation are now offline

[nkerr]

After upgrade to Configuration Manager 2107 workstation are now offline. There is now a x next to the computer icon. We are able to ping the server from the PCs and the PCs from the server.

I deleted my PC from SCCM. It has shown up again however Device Online Management Point and Device Online from Internet are blank. It also has a question mark next to computer icon.

 

[Prajwal Desai]

Is the management point up ?. Try pushing a client again on a computer and let me know what happens.

 

[nkerr]

Is the management point up ?. Try pushing a client again on a computer and let me know what happens.

I was able to re-install the client on my PC yesterday.

Management Point is online and healthy.

 

[Prajwal Desai]

Does the issue still persists ?.

 

[nkerr]

Does the issue still persists ?.

Yes

 

[nkerr]

Yes

 

[nkerr]

We cannot be the only place that has this issue.

 

[Prajwal Desai]

Did you examine the log files ?

 

[nkerr]

I can look at them again. What should I look for?

 

[Mark James]

Is the hotfix for 2107 applied just an idea ?

 

[nkerr]

Where would I find the download for hotfix for 2107?

 

[Garth]

Where would I find the download for hotfix for 2107?

In the console.

 

[Mark James]

Administration, then updating and servicing -check for updates and there is a hotfix you can apply.

 

[nkerr]

The hotfix was applied last week. Imaging is now working. However the devices are still offline, etc.

 

[nkerr]

In ClientIDManagerStartup.log file

<![LOG[RegTask: Failed to send registration request. Error: 0x87d00309]LOG]!><time="13:21:10.299+240" date="11-24-2021" component="ClientIDManagerStartup" context="" type="3" thread="14492" file="regtask.cpp:2419">
<![LOG[[RegTask] - Sleeping for 7680 seconds ...]LOG]!><time="13:21:10.299+240" date="11-24-2021" component="ClientIDManagerStartup" context="" type="1" thread="14492" file="regtask.cpp:2324">

 

[nkerr]

DCMAgent.log file

<![LOG[CcmCISdkProvider::EvaluatePassportCertProfiles - Failed to create instance of DCMAgent(0x80080005).]LOG]!><time="11:10:12.403+240" date="11-24-2021" component="DCMAgent" context="" type="3" thread="11912" file="cisdkprovider.cpp:518">
<![LOG[Method EvaluatePassportCertProfiles failed with error code 80080005]LOG]!><time="11:10:12.410+240" date="11-24-2021" component="DCMAgent" context="" type="3" thread="11912" file="cisdkprovider.cpp:4369">

CcmSqlCE.log file
<![LOG[[C:\WINDOWS\CCM\StateMessageStore.sdf] Initialized database session manager, session pool is NOT enabled.]LOG]!><time="03:58:05.307+240" date="11-24-2021" component="CcmSqlCE" context="" type="1" thread="9308" file="sqldb.cpp:389">
<![LOG[Closed database 'C:\WINDOWS\CCM\StateMessageStore.sdf'.]LOG]!><time="03:59:05.130+240" date="11-24-2021" component="CcmSqlCE" context="" type="1" thread="9308" file="sqldb.cpp:480">

 

[nkerr]

Still having the issue.

 

[rondel71]

I, too, was having this issue. I followed the suggestion from the Config Manager notifications / insights. One of them was Configure software Update points to use TLS/SSL - which I did here:

This was yesterday. When I came in this morning, all of my systems were showing as offline. I went through the normal checks (restart the server - which I realized I didn't do after the hotfix install), and then checked logs, I remembered that I made this one other change. Once I unchecked it again, and waited a few minutes (also manually updated a machine and forced discovery data collection), systems started coming back online. I'm not sure this is going to solve your issue, but it solved mine.

Ron

 

[nkerr]

I don’t see the Software update point when I view Servers and Site System Roles. Should it be there?

 

[rondel71]

I don’t see the Software update point when I view Servers and Site System Roles. Should it be there?

If you are using SCCM for patching / pushing updates out to your systems, you should.