PENDING Unable to install SCCM client on domain controller

[sccmIT]

Hi folks,
I'm trying to install the client manually on one of my DCs but i get some errors (see attached screenshot)



I have already repaired the WMI repository.
The issue is still not fixed.
Many thanks for your help

 

[Prajwal Desai]

I see the client agent has been installed - ccmsetup is exiting with return code 0.

 

[Prajwal Desai]

The screenshot that you uploaded shows that you attempted to uninstall the client agent.

 

[sccmIT]

I see the client agent has been installed - ccmsetup is exiting with return code 0.

Hi Prajwal,

many thanks for your reply.

I see I can access to configuration manager but the client doens't get the certificate.
Also, there are only 2 actions available in the list.
Software center was not installed either.

 

[Prajwal Desai]

Now that makes sense. The client agent is installed but the assignment process is failing. You need to check the clientlocation.log, locationservices.log, clientidstartupmanager.log for errors. Before you do that, make sure that you have the correct boundaries specified.

 

[sccmIT]

The screenshot that you uploaded shows that you attempted to uninstall the client agent.

I just ran again the install once again and I get the same errors shown on my previous screenshot.

 

[Prajwal Desai]

Check the log files that I mentioned in the previous response.

 

[sccmIT]

Now that makes sense. The client agent is installed but the assignment process is failing. You need to check the clientlocation.log, locationservices.log, clientidstartupmanager.log for errors. Before you do that, make sure that you have the correct boundaries specified.

Boundaries are correctly set.

This is my ClientIDManagerStartup.log


I've got these errors in locationServices.log


I cannot see any error in the clientlocation.log

 

[Prajwal Desai]

Your management point server is probably offline and is not accepting client registrations. Ensure you MP role is up and running.

 

[sccmIT]

Your management point server is probably offline and is not accepting client registrations. Ensure you MP role is up and running.

MP server is up, the role is running correcty

 

[Prajwal Desai]

In that case, examine the MP log files and see if you can find errors.

 

[Garth]

MP server is up, the role is running correcty

How exactly are you testing that it is setup correctly? https://www.recastsoftware.com/resources/how-to-test-your-mp-to-confirm-if-it-is-healthy/

What type of boundaries are you using?

 

[sccmIT]

Hi folks,

There were some bad network settings on the server as well as it was not excluded from the firewall.
I no longer see errors on my logs except on ClientIDManagerStartup logfile which says the client is not assigned to a site so far.
The client still can't get its configuration (no certificate, no GUID...)

 

[sccmIT]

How exactly are you testing that it is setup correctly? https://www.recastsoftware.com/resources/how-to-test-your-mp-to-confirm-if-it-is-healthy/

What type of boundaries are you using?

Hi Garth,

thanks for your help.

I have double checked your recast link, I confirm everything is responding correctly.

I'm using IP Range limits.
I already have another DC in that range wich has no issue with the client.

 

[sccmIT]

Finally, the issue is fixed.
I have reinstalled the client which is now working correctly.
Many thanks again for your help guys