NEW Windows 10 Servicing - Upgrades failing on multiple clients immediately. 0x80070522

[Gregg Cooper]

Hi, I currently have a site which has a very recent install of SCCM. The site was upgraded to Windows 10 before SCCM was introduced. I am attempting to use the Windows 10 servicing feature to roll out the 1709 upgrade.

Unfortunately I am having wide spread failures (upwards of 90%). This failure happens almost immediately. Within a minute of it starting. SCCM reports this error: 0x80070522 - A required privilege is not held by the client.

I am attaching the setupact.log and setuperr.log from the "$windows.~BT\sources\panther" directory. The results I have currently found from Googling/Binging do not appear to apply to my situation.

setupact.log:

https://pastebin.com/ApRhHNU4 (sorry its too long to post)

setuperr.log:

2017-11-15 18:00:10, Error                 MOUPG  SetupManager: Requesting WINDLP priority: [0x2]...
2017-11-15 18:01:55, Error                 MOUPG  SetupManager: Requesting WINDLP priority: [0x2]...
2017-11-15 18:02:28, Error                        SPGetWIMImageInfo: Failed to extract software hive from WIM image. Error: 0x80070522[gle=0x00000522]
2017-11-15 18:02:28, Error                        Failed to get image information for C:\$WINDOWS.~BT\Sources\Install.esd, image 2. Error: 0x80070522[gle=0x00000012]
2017-11-15 18:02:28, Error                 MOUPG  CDlpActionProductKeyValidate::PopulateImageInfoSet(2868): Result = 0x80070522
2017-11-15 18:02:28, Error                 MOUPG  CDlpActionProductKeyValidate::ReportDownlevelInstallChannel(2974): Result = 0x80070522
2017-11-15 18:02:28, Error                 MOUPG  ProductKey: Failed to report Host OS channel to telemetry.
2017-11-15 18:02:28, Error                        SPGetWIMImageInfo: Failed to extract software hive from WIM image. Error: 0x80070522[gle=0x00000522]
2017-11-15 18:02:28, Error                        Failed to get image information for C:\$WINDOWS.~BT\Sources\Install.esd, image 2. Error: 0x80070522[gle=0x00000012]
2017-11-15 18:02:28, Error                 MOUPG  CDlpActionProductKeyValidate::PopulateImageInfoSet(2868): Result = 0x80070522
2017-11-15 18:02:28, Error                 MOUPG  CDlpActionProductKeyValidate::ValidateProductKeyFromWim(1771): Result = 0x80070522
2017-11-15 18:02:28, Error                 MOUPG  CDlpActionProductKeyValidate::SearchForValidProductKey(1119): Result = 0x80070522
2017-11-15 18:02:28, Error                 MOUPG  CDlpActionProductKeyValidate::ExecuteRoutinePkeyValidate(429): Result = 0x80070522
2017-11-15 18:02:28, Error                 MOUPG  CDlpActionProductKeyValidate::ExecuteRoutine(376): Result = 0x80070522
2017-11-15 18:02:28, Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IProductKeyAction>
 > > >::Execute(441): Result = 0x80070522
2017-11-15 18:02:29, Error                 MOUPG  CDlpTask::ExecuteAction(3243): Result = 0x80070522
2017-11-15 18:02:29, Error                 MOUPG  CDlpTask::ExecuteActions(3397): Result = 0x80070522
2017-11-15 18:02:29, Error                 MOUPG  CDlpTask::Execute(1631): Result = 0x80070522
2017-11-15 18:02:30, Error                 MOUPG  CSetupManager::ExecuteTask(2169): Result = 0x80070522
2017-11-15 18:02:30, Error                 MOUPG  CSetupManager::ExecuteTask(2132): Result = 0x80070522
2017-11-15 18:02:30, Error                 MOUPG  CSetupManager::ExecuteInstallMode(714): Result = 0x80070522
2017-11-15 18:02:30, Error                 MOUPG  CSetupManager::ExecuteDownlevelMode(346): Result = 0x80070522
2017-11-15 18:02:40, Error                 MOUPG  CSetupManager::Execute(236): Result = 0x80070522
2017-11-15 18:02:40, Error                 MOUPG  CSetupHost::Execute(375): Result = 0x80070522

If anyone could provide any help on this error that would be appreciated. I have used this feature at another site and it worked really well. I do not know what could be causing the issue here.

So I have found a couple of devices at another site which are encountering the same error. This is from a Surface Book:

2017-11-21 11:09:44, Error                 MOUPG  SetupManager: Requesting WINDLP priority: [0x2]...
2017-11-21 11:10:47, Error                 MOUPG  SetupManager: Requesting WINDLP priority: [0x2]...
2017-11-21 11:11:29, Error                        SPGetWIMImageInfo: Failed to extract software hive from WIM image. Error: 0x80070522[gle=0x00000522]
2017-11-21 11:11:29, Error                        Failed to get image information for C:\$WINDOWS.~BT\Sources\Install.esd, image 2. Error: 0x80070522[gle=0x00000012]
2017-11-21 11:11:29, Error                 MOUPG  CDlpActionProductKeyValidate::PopulateImageInfoSet(2868): Result = 0x80070522
2017-11-21 11:11:29, Error                 MOUPG  CDlpActionProductKeyValidate::ReportDownlevelInstallChannel(2974): Result = 0x80070522
2017-11-21 11:11:29, Error                 MOUPG  ProductKey: Failed to report Host OS channel to telemetry.
2017-11-21 11:11:29, Error                        SPGetWIMImageInfo: Failed to extract software hive from WIM image. Error: 0x80070522[gle=0x00000522]
2017-11-21 11:11:29, Error                        Failed to get image information for C:\$WINDOWS.~BT\Sources\Install.esd, image 2. Error: 0x80070522[gle=0x00000012]
2017-11-21 11:11:29, Error                 MOUPG  CDlpActionProductKeyValidate::PopulateImageInfoSet(2868): Result = 0x80070522
2017-11-21 11:11:29, Error                 MOUPG  CDlpActionProductKeyValidate::ValidateProductKeyFromWim(1771): Result = 0x80070522
2017-11-21 11:11:29, Error                 MOUPG  CDlpActionProductKeyValidate::SearchForValidProductKey(1119): Result = 0x80070522
2017-11-21 11:11:29, Error                 MOUPG  CDlpActionProductKeyValidate::ExecuteRoutinePkeyValidate(429): Result = 0x80070522
2017-11-21 11:11:29, Error                 MOUPG  CDlpActionProductKeyValidate::ExecuteRoutine(376): Result = 0x80070522
2017-11-21 11:11:29, Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IProductKeyAction> > > >::Execute(441): Result = 0x80070522
2017-11-21 11:11:29, Error                 MOUPG  CDlpTask::ExecuteAction(3243): Result = 0x80070522
2017-11-21 11:11:30, Error                 MOUPG  CDlpTask::ExecuteActions(3397): Result = 0x80070522
2017-11-21 11:11:30, Error                 MOUPG  CDlpTask::Execute(1631): Result = 0x80070522
2017-11-21 11:11:30, Error                 MOUPG  CSetupManager::ExecuteTask(2169): Result = 0x80070522
2017-11-21 11:11:30, Error                 MOUPG  CSetupManager::ExecuteTask(2132): Result = 0x80070522
2017-11-21 11:11:30, Error                 MOUPG  CSetupManager::ExecuteInstallMode(714): Result = 0x80070522
2017-11-21 11:11:30, Error                 MOUPG  CSetupManager::ExecuteDownlevelMode(346): Result = 0x80070522
2017-11-21 11:11:39, Error                 MOUPG  CSetupManager::Execute(236): Result = 0x80070522
2017-11-21 11:11:39, Error                 MOUPG  CSetupHost::Execute(375): Result = 0x80070522

Really could do with some insight.

Thanks in advance,

Gregg Cooper

Technical Details for both sites: 1. Server 2016 / 2. 2012 R2, 1. SQL 2016 / 2. 2014, 1703 clients, SCCM 1706.

 

[Gregg Cooper]

Update from my crosspost on Microsoft.

Was asked to SQL query this:

USE SUSDB

select TotalResults = Count(*)
from tbFile
where (IsEncrypted = 1 and DecryptionKey is NULL) or (FileName like '%170710%.esd' and IsEncrypted = 0)

I get back 1 result. (1 rows affected).

Not sure what this means right now. But its something.