PENDING Unable to connect to WMI on remote machine error = 0x80070005

[Steve@]

I cannot get the SCCM client to install on any endpoints via the SCCM client push feature. (New install of SCCM server)

CCM.log entry from SCCM server:

======>Begin Processing request: "2097152081", machine name: "computer09" SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
Execute query exec [sp_IsMPAvailable] N'MD1' SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
---> Trying the 'best-shot' account which worked for previous CCRs (index = 0x0) SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
---> Attempting to connect to administrative share '\\computer09.mydomain.local\admin$' using account 'mydomain\sccmadmin' SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
---> The 'best-shot' account has now succeeded 21 times and failed 0 times. SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
---> Connected to administrative share on machine computer09.mydomain.local using account 'mydomain\sccmadmin' SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
---> Attempting to make IPC connection to share <\\computer09.mydomain.local\IPC$> SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
---> Searching for SMSClientInstall.* under '\\computer09.mydomain.local\admin$\' SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
---> Unable to connect to WMI on remote machine "computer09.mydomain.local", error = 0x80070005. SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
---> Unable to connect to WMI on remote machine "computer09", error = 0x80070005. SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
---> Deleting SMS Client Install Lock File '\\computer09.mydomain.local\admin$\SMSClientInstall.MD1' SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
Execute query exec [sp_CP_SetLastErrorCode] 2097152081, -2147024891 SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
Stored request "2097152081", machine name "computer09", in queue "Retry". SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
Execute query exec [sp_CP_SetPushRequestMachineStatus] 2097152081, 2 SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
Execute query exec [sp_CP_SetLatest] 2097152081, N'09/19/2016 21:28:15', 259 SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
<======End request: "2097152081", machine name: "computer09".


-I have added the domain user to the local administrator group even though I don't think it's necessary as the user is a domain admin.
-I have also added firewall rules to firewall on both ends that should allow WRM, WMI and file sharing which I also don't thing is necessary as the firewalls are off on both machines. (And MS tech support told me it DID matter so they requested I add the rules anyway...)
-My network admins tell me there are NO ports being blocked at the network level.
-wbemtest tool confirms that the same error message comes up when trying to connect to the root of the endpoint from the server.

What am I missing?
Any help would be awesome. Thanks in advance!

Steve

 

[Prajwal Desai]

Can you connect to or access \\computer09.mydomain.local\admin$\ from your SCCM server ?. If the client push account is member of domain admins then you need not add it to the local admin group. I hope you have turned off the firewall and not stopped the firewall service from services console ?. If you have allowed the required ports in firewall then you may turn it on. Have you checked if there is any security software like antivirus that might be blocking this ?. If you still face the issue then you could download WMIDiag tool and see what's causing the issue - https://www.microsoft.com/en-us/download/details.aspx?id=7684

 

[Prajwal Desai]

any update on this thread ?.

 

[Mostafa Kamel]

After check i found the solution "reset computer account and rejoin the domain"
then delete the computer device from SCCM Console and rediscover.


Before Solve the Issue: -
CCM Log.

Begin Processing request: "2097152338", machine name: "XXXXXX" $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 14:58:30.991-120><thread=14304 (0x37E0)>
Execute query exec [sp_IsMPAvailable] N'???'~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 14:58:30.994-120><thread=14304 (0x37E0)>
---> Trying the 'best-shot' account which worked for previous CCRs (index = 0x0)~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 14:58:30.995-120><thread=14304 (0x37E0)>
---> Attempting to connect to administrative share '\\ XXXXXX \admin$' using account ?????? ~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 14:58:30.996-120><thread=14304 (0x37E0)>
---> The 'best-shot' account has now succeeded 26 times and failed 3 times. $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 14:58:31.234-120><thread=14304 (0x37E0)>
---> Connected to administrative share on machine XXXXXX using account ??????? ~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 14:58:31.272-120><thread=14304 (0x37E0)>
---> Attempting to make IPC connection to share <\\ XXXXXX \IPC$> ~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 14:58:31.273-120><thread=14304 (0x37E0)>
---> Searching for SMSClientInstall.* under '\\ XXXXXX \admin$\'~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 14:58:31.292-120><thread=14304 (0x37E0)>
---> Unable to get Win32_OperatingSystem object from WMI on remote machine " XXXXXX ", error = 0x80070005. $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 14:58:31.661-120><thread=14304 (0x37E0)>
---> Unable to connect to WMI on remote machine " XXXXXX ", error = 0x80070005. $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 14:58:31.743-120><thread=14304 (0x37E0)>
---> Deleting SMS Client Install Lock File '\\ XXXXXX \admin$\SMSClientInstall.???~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 14:58:31.743-120><thread=14304 (0x37E0)>
Execute query exec [sp_CP_SetLastErrorCode] 2097152338, -2147024891~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 14:58:31.833-120><thread=14304 (0x37E0)>
Stored request "2097152338", machine name " XXXXXX ", in queue "Retry". $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 14:58:31.839-120><thread=14304 (0x37E0)>
Execute query exec [sp_CP_SetPushRequestMachineStatus] 2097152338, 2~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 14:58:31.841-120><thread=14304 (0x37E0)>
Execute query exec [sp_CP_SetLatest] 2097152338, N'06/08/2018 12:58:31', 9~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 14:58:31.845-120><thread=14304 (0x37E0)>
<======End request: "2097152338", machine name: " XXXXXX ". $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 14:58:31.848-120><thread=14304 (0x37E0)>
Submitted request successfully $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 14:58:32.993-120><thread=4648 (0x1228)>


After Solve the Issue: -
CCM Log.


======>Begin Processing request: "16777621", machine name: " XXXXXX " $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:14.540-120><thread=15596 (0x3CEC)>
Execute query exec [sp_IsMPAvailable] N'???'~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:14.570-120><thread=15596 (0x3CEC)>
---> Trying the 'best-shot' account which worked for previous CCRs (index = 0x0)~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:14.572-120><thread=15596 (0x3CEC)>
---> Attempting to connect to administrative share '\\ XXXXXX \admin$' using account ??????~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:14.573-120><thread=15596 (0x3CEC)>
Execute query exec [sp_CP_GetPushRequestMachine] 2097152338~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:14.643-120><thread=18340 (0x47A4)>
Successfully retrieved information for machine XXXXXX from DB $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:14.647-120><thread=18340 (0x47A4)>
Execute query exec [sp_CP_GetPushRequestMachineIP] 2097152338~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:14.648-120><thread=18340 (0x47A4)>
Execute query exec [sp_CP_GetPushRequestMachineResource] 2097152338~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:14.650-120><thread=18340 (0x47A4)>
Execute query exec [sp_CP_GetPushMachineName] 2097152338~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:14.652-120><thread=18340 (0x47A4)>
Received request: "2097152338" for machine name: "XXXXXX" on queue: "Retry". $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:14.654-120><thread=18340 (0x47A4)>
Stored request "2097152338", machine name " XXXXXX ", in queue "Processing". $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:14.656-120><thread=18340 (0x47A4)>
Execute query exec [sp_CP_SetPushRequestMachineStatus] 2097152338, 1~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:14.658-120><thread=18340 (0x47A4)>
WARNING: A request for machine XXXXXX ' is already being processed. This CCR will be saved back to the retry queue $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:14.662-120><thread=18340 (0x47A4)>
Failed to submit request for processing (1003) $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:14.663-120><thread=18340 (0x47A4)>
Stored request "2097152338", machine name " XXXXXX ", in queue "Retry". $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:14.665-120><thread=18340 (0x47A4)>
Execute query exec [sp_CP_SetPushRequestMachineStatus] 2097152338, 2~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:14.667-120><thread=18340 (0x47A4)>
Getting a new request from queue "Retry" after 100 millisecond delay. $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:14.671-120><thread=18340 (0x47A4)>
Sleeping for 60 minutes for queue "Retry". $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:14.672-120><thread=18340 (0x47A4)>
---> The 'best-shot' account has now succeeded 27 times and failed 3 times. $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:14.694-120><thread=15596 (0x3CEC)>
---> Connected to administrative share on machine XXXXXX using account ?????'~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:14.696-120><thread=15596 (0x3CEC)>
---> Attempting to make IPC connection to share <\\ XXXXXX \IPC$> ~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:14.697-120><thread=15596 (0x3CEC)>
---> Searching for SMSClientInstall.* under '\\ XXXXXX \admin$\'~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:14.942-120><thread=15596 (0x3CEC)>
---> System OS version string "10.0.17134" converted to 10.00 $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:15.542-120><thread=15596 (0x3CEC)>
---> Unable to connect to WMI (root\ccm) on remote machine " XXXXXX ", error = 0x8004100e. $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:15.662-120><thread=15596 (0x3CEC)>
---> Creating \ VerifyingCopying existence of destination directory \\ XXXXXX \admin$\ccmsetup.~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:15.714-120><thread=15596 (0x3CEC)>
---> Copying client files to \\ XXXXXX \admin$\ccmsetup.~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:15.722-120><thread=15596 (0x3CEC)>
---> Copying file "C:\Program Files\Microsoft Configuration Manager\bin\I386\MobileClient.tcf" to "MobileClient.tcf" $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:15.742-120><thread=15596 (0x3CEC)>
---> Copying file "C:\Program Files\Microsoft Configuration Manager\bin\I386\ccmsetup.exe" to "ccmsetup.exe" $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:16.012-120><thread=15596 (0x3CEC)>
---> Created service "ccmsetup" on machine " XXXXXX ". $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:17.742-120><thread=15596 (0x3CEC)>
---> Started service "ccmsetup" on machine " XXXXXX ". $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:17.822-120><thread=15596 (0x3CEC)>
---> Deleting SMS Client Install Lock File '\\ XXXXXX \admin$\SMSClientInstall.???'~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:17.841-120><thread=15596 (0x3CEC)>
Execute query exec [sp_CP_SetLastErrorCode] 16777621, 0~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:17.924-120><thread=15596 (0x3CEC)>
---> Completed request "16777621", machine name "XXXXXX". $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:17.930-120><thread=15596 (0x3CEC)>
Deleted request "16777621", machine name " XXXXXX " $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:17.931-120><thread=15596 (0x3CEC)>
Execute query exec [sp_CP_SetPushRequestMachineStatus] 16777621, 4~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:17.934-120><thread=15596 (0x3CEC)>
Execute query exec [sp_CP_SetLatest] 16777621, N'06/08/2018 13:28:17', 185~ $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:17.938-120><thread=15596 (0x3CEC)>
<======End request: "16777621", machine name: " XXXXXX ". $$<SMS_CLIENT_CONFIG_MANAGER><06-08-2018 15:28:17.941-120><thread=15596 (0x3CEC)>

 

[PASCAL JOURDAN]

I cannot get the SCCM client to install on any endpoints via the SCCM client push feature. (New install of SCCM server)

CCM.log entry from SCCM server:

======>Begin Processing request: "2097152081", machine name: "computer09" SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
Execute query exec [sp_IsMPAvailable] N'MD1' SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
---> Trying the 'best-shot' account which worked for previous CCRs (index = 0x0) SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
---> Attempting to connect to administrative share '\\computer09.mydomain.local\admin$' using account 'mydomain\sccmadmin' SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
---> The 'best-shot' account has now succeeded 21 times and failed 0 times. SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
---> Connected to administrative share on machine computer09.mydomain.local using account 'mydomain\sccmadmin' SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
---> Attempting to make IPC connection to share <\\computer09.mydomain.local\IPC$> SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
---> Searching for SMSClientInstall.* under '\\computer09.mydomain.local\admin$\' SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
---> Unable to connect to WMI on remote machine "computer09.mydomain.local", error = 0x80070005. SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
---> Unable to connect to WMI on remote machine "computer09", error = 0x80070005. SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
---> Deleting SMS Client Install Lock File '\\computer09.mydomain.local\admin$\SMSClientInstall.MD1' SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
Execute query exec [sp_CP_SetLastErrorCode] 2097152081, -2147024891 SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
Stored request "2097152081", machine name "computer09", in queue "Retry". SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
Execute query exec [sp_CP_SetPushRequestMachineStatus] 2097152081, 2 SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
Execute query exec [sp_CP_SetLatest] 2097152081, N'09/19/2016 21:28:15', 259 SMS_CLIENT_CONFIG_MANAGER 9/19/2016 3:28:15 PM 8424 (0x20E8)
<======End request: "2097152081", machine name: "computer09".


-I have added the domain user to the local administrator group even though I don't think it's necessary as the user is a domain admin.
-I have also added firewall rules to firewall on both ends that should allow WRM, WMI and file sharing which I also don't thing is necessary as the firewalls are off on both machines. (And MS tech support told me it DID matter so they requested I add the rules anyway...)
-My network admins tell me there are NO ports being blocked at the network level.
-wbemtest tool confirms that the same error message comes up when trying to connect to the root of the endpoint from the server.

What am I missing?
Any help would be awesome. Thanks in advance!

Steve

hi same pb

 

[PASCAL JOURDAN]

hi same pb
View attachment 7146