Forums on Intune, SCCM, and Windows 11

Welcome to the forums. Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your topics and posts, as well as connect with other members through your own private inbox!

PENDING SCCM Software Update Installation Issue

  • Thread starter Thread starter hadjer.YH
  • Start date Start date
  • Replies Replies 2
  • Views Views 3K

hadjer.YH

Member
Messages
9
Reaction score
0
Points
1
Hello,
I've deployed a group of Windows updates to a collection which has no maintenance window and it's works correcty and all devices are comliant excep one who do not getting the updates and showing "Client check passed/Active" state.

I've tried to stop wuauserv service and delete "SoftwareDistribution" floder but it isn't works for me.
below details about my environment.

Client Device : windows Server 2012 R2 whitch hosts the McAfee antivirus solution.

FYI: I've tried to stop McAfee services but it restart automaticaly when the process of updates begin.

SCCM Management Server: SCCM 2012 R2 SP1, WSUS 4.0 (6.3.9600.18694)

Logs :

  • WUAHandler.log : Successfully completed scan
  • UpdatesDeployment.log : EnumerateUpdates for action (UpdateActionInstall) - Total actionable updates = 0
  • LocationServices.log : ALL its correct
  • WindowsUpdate.log : 4 Warning
WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 9, GetLastError=2250
WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
WARNING: Failed to initialize event uploader for new server {9482F4B4-E343-43B6-B170-9A65BC822C77} with hr = 8024043d.
WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll

Thank you in advance for your help.
cordially.
Hadjer YAHIAOUI
Infra Admin
 
Last edited:
Probably silly statement but can you please check your SUP and make sure that under products Windows Server 2012 R2 is selected.
 

Attachments

  • SUP Products.JPG
    SUP Products.JPG
    66 KB · Views: 5
Hello,
thank's a lot for your reply.

the issue was resolved by uninstall and install agent again.

Cordially

HAdjer YH
 

Forum statistics

Threads
7,165
Messages
27,965
Members
18,267
Latest member
immutableID

Trending content

Back
Top