SOLVED [SCCM] Office 365 Client Management feature is missing

[Douglas Henrique]

Guys,

The option Office 365 Client Management described here: https://prajwaldesai.com/deploy-office-365-proplus-using-sccm/ is missing in my environment.

Look:

Below, I writed my system information:

OS: Windows Server 2012 R2 Standard
SCCM Version 1806
Console Version: 5.1806.1074.1500
Site version: 5.0.8692.1000

Any help will be much appreciated.

Thanks!

 

[Sokoban]

Hi Douglas
I think you will repair your SCCM installation, try this

 

[Garth]

This might seem like a dumb questions but are you a full admin? Do you have access to "All Objects" What feature have you enabled in CMCB?

 

[Douglas Henrique]

Hi Douglas
I think you will repair your SCCM installation, try this

Thanks for the suggestion, Sokoban. I was expecting something less traumatic. I'll take a look.

Thanks again.

This might seem like a dumb questions but are you a full admin? Do you have access to "All Objects" What feature have you enabled in CMCB?

Garth, it's a good question. I have tried in two admin users and the option still missing.

The role associated is Full Administrator. Do you have another thinking in your mind?

Thanks again!

 

[rtruss]

I just realized that we too are missing that in our production console, our test console has it and was a clean build of 1806. Our production system is an upgrade from1702 and co-management is connected up to azure now as well. If that matters. A site repair is not the ideal option either.

Also I have tried to connect as several admin users, including the one used to build the environment from the get go and still nothing. Very perplexing.

 

[Garth]

Thanks for the suggestion, Sokoban. I was expecting something less traumatic. I'll take a look.

Thanks again.



Garth, it's a good question. I have tried in two admin users and the option still missing.

The role associated is Full Administrator. Do you have another thinking in your mind?

Thanks again!

Make sure that your account has this option selected. Otherwise yo are not a full admins.

 

[rtruss]

Thanks Garth, confirmed that we do have the option selected as in your example.

 

[Garth]

Sorry I'm out of ideas... it look like you will need to open a support case.

 

[rtruss]

Sorry I'm out of ideas... it look like you will need to open a support case.

Thanks and that is what I am thinking as well. We have a consultant on hand whom we have engaged to see if they know of anything as well. Thanks again Garth.

 

[Douglas Henrique]

Garth, as rtruss said, this opection is selected here.

@rtruss, if you can solve this, please, return here to tell us. I have created a case in Microsoft Technet:

https://social.technet.microsoft.co...t-feature-is-missing?forum=ConfigMgrCBGeneral

 

[rtruss]

Thanks Doug will do!

 

[Prajwal Desai]

@Douglas Henrique & @rtruss - Any update on this ?. I am curious to know what's the solution for this.

 

[rtruss]

We had to have Microsoft premier get involved and they found that the 'features' were turned off and had to use SQL Management studio to get them back.

Here are the final results from the Microsoft techs email. FYI: He stated that doing this on our own would put the system in to an unsupported state and is not advised.


PROBLEM:

=========

• Office 365 Client Management and Windows 10 Servicing nodes are missing on SCCM console.

RESOLUTION:

===========

• We see that Office 365 Client Management and Windows 10 Servicing nodes are missing on SCCM console.
• We checked the SMSProv log and SMSAdminUi log but we did not see anything related to the above issue.
• We checked the Database for features that are exposed or to be shown on SCCM console under the table “feature_EC” by running the below query.

select * from feature_EC where exposed = 0

• We got 65 rows as output from the above query.
• Copied all the 65 rows to our lab database and found 5 GUIDS needed to be enabled/exposed for the Nodes to show up.
• Exposed those 5 GUIDS post which the nodes showed up on the SCCM console.

 

[Prajwal Desai]

Thank you so much for posting the resolution.