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PENDING SCCM Clients downloading deployed 3rd party apps not installing

Lee

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Environment School District Server 2012 R2 Datacenter currently patched
SCCM 1702- Update rollup 1 (KB4019926) 5.00.8498.1711 8498
Single Site 1 DP
Checked Boundaries
Default-First-Site AD site Domain.int/Default-First-Site

Boundary Groups
Default-Site-Boundry-Group<SA1>
SCCM.Domain.int

Workstations Win 7 64 Pro Since failed Flash deployment May 2017 clients are downloading content to \cache\ccmcache\ latest deployments are not installing even when newly imaged machines
Configured deployment(s) as required, silent, do not show in Software Center
For instance workstations that were reimaged and members of current Collection
1 (ccmsetup)
2 (empty folder)
2.BDRTEMP (empty folders)
3 (Flash content for install)
4 (Shockwave content for install)
5 (empty folder)
5.BDRTEMP (empty folders)
6 (Java content for install)

Workstations newly purchased imaged and added to current collection not installing apps configured deployment as required, silent, do not show in Software Center
1 (ccmsetup)
2 (Flash content for install)
3 (Shockwave content for install)
4 (Java content for install)


Have had successful SU updates June 2017 will test July 2017 after wait period
No appenforce.log on machines
No entries in Windows App or System log that I can find?

Again, Workstations Win 7 64 Pro Since failed Flash deployment May 2017 clients are downloading content to \cache\ccmcache\ latest deployments are not installing even when newly imaged machines

After weeks of searching Internet no closer to a resolution.

If there is anything else I can provide within reason please, ask.
 
Are the sccm client agents showing up as Active in the console ?. Did you check if the client agents are communicating to the management point ?.
 
Yes in the console the clients are active and they are communicating with the site server/DP as they are downloading the 3rd party applications from the DP but not initiating the install.
 
Thank you so far for your responses!

Here is what I have found so far.


There was a Flash Player deployment back in May, 2017 version 25.0.0.171 (These installers were downloaded from Adobes site with distribution license rights) that must have gotten corrupt somehow in the deployment process where the client would receive the Flash install and appear to have installed but actually the uninstall string shows the following pulled from:

"CM RCT Console Tools System Information Add Remove Programs tab uninstall string points to C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_25_0_0171_ActiveX.exe –maintain activex"


not the typical string like: "msiexec /x {5521201C-EFA3-4457-B915-676C198BE9EA} /q"


I can run this if drilled down to the exact file, C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_25_0_0171_ActiveX.exe –maintain activex", and launch it will remove Flash Ax but not PPAPI for obvious reasons.


**Note If there was never a deployment that initialized, the AppEnforce.log would not be created so nothing to reference. After hours and days of digging through various client log folders ran across one that actually did have the Appenforce.log this was how I was able to track the issue down. See attached AppEnforce.log


I am also confused as to where the system is trying to install an older retired deployment version 24

"C:\Windows\system32\msiexec.exe" /i "install_flash_player_24_active_x.msi" /q /qn but fails on some and succeeds on others which requires manual removement??


I have found 2 alternatives, Adobe uninstall_flash_player.exe which uninstalls all Flash Player versions installed not just the issue 25.0.0.171 version and uninstall_flashplayer25_0r0_171_win which removes only Flash 25.0.0.171


So that being stated if I manually uninstall Flash for both Chrome and IE ActiveX then run:

CM RCT Client Actions Application Deployment Eval Cycle watched AppEnforce log installer return exit codes 0 successful install Flash ActiveX 26.0.0.151 and also 26.0.0.151 PPAPI, verified in add remove programs and Adobes site for Flash installation versions it's all good.


So I believe a workaround for me on a mass deployment would be to shoot out the uninstall_flashplayer25_0r0_171_win through CM.


I am not sure how to build the .cmd file to call it at the client level or would Powershell be a more suitable and reliable deployment to uninstall Flash 25.0.0.171??


Does anyone have any tested examples with code scenarios like this and what is the syntax??


Thank you in advance for your assistance!


Does anyone have any tested examples with code scenarios like this and what is the syntax??

Thank you in advance for your assistance!
 

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