PENDING SCCM client not downloading software updates

[spyro76]

Th sccm client does not download any updates so I have checked the windowsupdate log and found this:
2021/10/14 12:15:34.5745735 4260 14960 ComApi *FAILED* [80246007] ISusInternal:: IsCommitRequired
Any idea on how to solve this?

 

[Prajwal Desai]

You haven't mentioned how you are deploying updates and there is no other log files that you have attached. So I don't think we can troubleshoot this issue.

 

[spyro76]

Hi Prajwal,
Thank you very much for taking the time to reply.
I am using ADR mainly but I have tried to deploy a single update as well to a test collection and it does not work.
I have an existing SSCM server that was not working properly so I have installed a new one.
I have set boundaries are set on the new SCCM and I have removed them from the old SCCM.
Everything seems fine as I can image PCs and deploy application just fine but software updates are not deploying.
I have attached the logs that I was looking at, please let me know if I need to attach any other logs.
Also this is part of the windowsupdate log:

2021/10/14 14:04:49.1970080 4260 13776 ComApi UpdateId=A56976CA-4FBF-4833-8ED4-5EE8C047B337.200, DeploymentID=8836, ClientMetadata: audience=(null), admin=(null), update=(null)
2021/10/14 14:04:49.1975080 4260 13776 ComApi UpdateId=B96291D1-F1B7-4CE6-8EF0-ACCF0E614560.201, DeploymentID=8812, ClientMetadata: audience=(null), admin=(null), update=(null)
2021/10/14 14:04:49.1980996 4260 13776 ComApi UpdateId=B91284D3-12F8-469E-B120-4778F43F3424.201, DeploymentID=19972, ClientMetadata: audience=(null), admin=(null), update=(null)
2021/10/14 14:04:49.1986217 4260 13776 ComApi UpdateId=A1D3DEE3-095F-4482-8909-86DEAE47F114.200, DeploymentID=10776, ClientMetadata: audience=(null), admin=(null), update=(null)
2021/10/14 14:04:49.1991321 4260 13776 ComApi UpdateId=AC13B3EA-B246-4BFA-8A4F-B60239FAEB0E.200, DeploymentID=12328, ClientMetadata: audience=(null), admin=(null), update=(null)
2021/10/14 14:04:49.1997409 4260 13776 ComApi UpdateId=457DB7F1-8BF7-4A9B-8700-7B6A43371719.200, DeploymentID=8964, ClientMetadata: audience=(null), admin=(null), update=(null)
2021/10/14 14:04:49.2002811 4260 13776 ComApi UpdateId=DDBF25FE-E0B6-4C5A-B951-A96C6E317034.200, DeploymentID=24962, ClientMetadata: audience=(null), admin=(null), update=(null)
2021/10/14 14:04:49.2002906 4260 13776 ComApi * END * Search ClientId = CcmExec, Updates found = 27, ServiceId = 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 (cV = aRpmC0BWK066HRHG.5.0.0)
2021/10/14 14:04:49.2007572 4260 15424 ComApi * END * All federated searches have completed. Jobs = 1, Succeeded = 1, ClientId = CcmExec (cV = aRpmC0BWK066HRHG.5.1)
2021/10/14 14:04:49.2029632 4260 13776 ComApi *FAILED* [80246007] ISusInternal:: IsCommitRequired
2021/10/14 14:04:49.2036030 4260 13776 ComApi *FAILED* [80246007] ISusInternal:: IsCommitRequired
2021/10/14 14:04:49.2042140 4260 13776 ComApi *FAILED* [80246007] ISusInternal:: IsCommitRequired
2021/10/14 14:04:49.2048034 4260 13776 ComApi *FAILED* [80246007] ISusInternal:: IsCommitRequired
2021/10/14 14:04:49.2054119 4260 13776 ComApi *FAILED* [80246007] ISusInternal:: IsCommitRequired
2021/10/14 14:04:49.2059968 4260 13776 ComApi *FAILED* [80246007] ISusInternal:: IsCommitRequired
2021/10/14 14:04:49.2066605 4260 13776 ComApi *FAILED* [80246007] ISusInternal:: IsCommitRequired
2021/10/14 14:04:49.2072671 4260 13776 ComApi *FAILED* [80246007] ISusInternal:: IsCommitRequired
2021/10/14 14:04:49.2078658 4260 13776 ComApi *FAILED* [80246007] ISusInternal:: IsCommitRequired
2021/10/14 14:04:49.2084513 4260 13776 ComApi *FAILED* [80246007] ISusInternal:: IsCommitRequired

Thanks again in advance

 

[spyro76]

You haven't mentioned how you are deploying updates and there is no other log files that you have attached. So I don't think we can troubleshoot this issue.

Did you get a chance to look at the logs?

 

[thiagocoliver]

You haven't mentioned how you are deploying updates and there is no other log files that you have attached. So I don't think we can troubleshoot this issue.

Hi! I have this issue too.

My enviroment: Hyper-V (OS Host: Windows 10).

I tried: disable AV, firewall, format de Client OS and etc.

And in the internet there are nothing about the "*FAILED* [80246007] ISusInternal:: IsCommitRequired".

 

[spyro76]

Hi! I have this issue too.

My enviroment: Hyper-V (OS Host: Windows 10).

I tried: disable AV, firewall, format de Client OS and etc.

And in the internet there are nothing about the "*FAILED* [80246007] ISusInternal:: IsCommitRequired".

Hi,
have you got 2 SCCM servers in the same domain like me?

 

[thiagocoliver]

Hi,
have you got 2 SCCM servers in the same domain like me?

No, my environment is very simple:
1 DC
1 SCCM (single server roles)
1 Client Windows 10 21h1 (but occur with 20H2 too).

The error is the same you.

 

[newuser]

Has anyone been able to resolve this issue? I'm currently getting the same error message. Do I need to reimage the workstation?