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PENDING Problems with 2409 Support Center displaying Support Bundle

Thread starter Brian Seppanen
Start date Mar 7, 2025
Replies 0
Views 269

Brian Seppanen

New Member

Mar 7, 2025

Is anyone else having a problem with viewing a support bundle on a client with 2409. I have two host consoles I use on a regular basis. One console is on my local workstation. I have the latest 2409 delivered Support Center installed 5.2409.1213.1000 from cd.latest. I generated a support bundle on a client. use my workstation to browse the support bundle. When I open up the logs that I want to review. I have a display with no browse able content (see attached screenshot). If I go to another host and open the files I have no problems, and the version is identical. I have uninstalled support center, re-installed, repaired, and attempted to reset preferences, but nothing I've done yet works.