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PENDING Office 365 download files error

  • Thread starter Thread starter Mamosss
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Mamosss

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Hi all,

i tried to use the Microsoft Office 365 deployment wizard in SCCM 2111 but i have this error and nothing is downloaded (i only want to download the files and don't deploy it for the moment) :

1665692364432.png
If i try to download package AND deploy it, i have the same error but with code = 12157

I verified on my company FW traffic management and nothing is blocked.
The Windows updates are successfully downloaded from MS and distributed to client
I tried to find something in the logs files but i don't know which one can help me ...

Did someone had this trouble ?
 
I found something else in here : C:\Users\username\AppData\Local\Temp\patchdownloader.log :

Downloading file \\server\share\Applications\logiciels\Office365\setup.exe from https://go.microsoft.com/fwlink/?linkid=851215. $$<Software Updates Patch Downloader><10-14-2022 13:06:15.609-120><thread=41240 (0xA118)>
FileHash value is NULL. Hash verification for this file will not be performed. $$<Software Updates Patch Downloader><10-14-2022 13:06:15.616-120><thread=41240 (0xA118)>
Connecting - Adding file range by calling HttpAddRequestHeaders, range string = "Range: bytes=0-" $$<Software Updates Patch Downloader><10-14-2022 13:06:15.637-120><thread=52396 (0xCCAC)>
HttpSendRequest failed 12157, can still retry for 3 times $$<Software Updates Patch Downloader><10-14-2022 13:06:15.721-120><thread=52396 (0xCCAC)>
HttpSendRequest failed 12157, can still retry for 2 times $$<Software Updates Patch Downloader><10-14-2022 13:06:25.767-120><thread=52396 (0xCCAC)>
HttpSendRequest failed 12157, can still retry for 1 times $$<Software Updates Patch Downloader><10-14-2022 13:06:35.815-120><thread=52396 (0xCCAC)>
HttpSendRequest failed 12157 $$<Software Updates Patch Downloader><10-14-2022 13:06:45.866-120><thread=52396 (0xCCAC)>
Download https://go.microsoft.com/fwlink/?linkid=851215 to C:\Users\username\AppData\Local\Temp\CAB3F2.tmp.exe returns 12157 $$<Software Updates Patch Downloader><10-14-2022 13:06:45.871-120><thread=52396 (0xCCAC)>
Attempting to delete 0 byte tmp files from previous downloads $$<Software Updates Patch Downloader><10-14-2022 13:06:45.883-120><thread=52396 (0xCCAC)>
FileHash value is NULL. Hash verification for this file will not be performed. $$<Software Updates Patch Downloader><10-14-2022 13:06:55.889-120><thread=41240 (0xA118)>
Connecting - Adding file range by calling HttpAddRequestHeaders, range string = "Range: bytes=0-" $$<Software Updates Patch Downloader><10-14-2022 13:06:55.898-120><thread=55372 (0xD84C)>
HttpSendRequest failed 12157, can still retry for 3 times $$<Software Updates Patch Downloader><10-14-2022 13:06:55.944-120><thread=55372 (0xD84C)>
HttpSendRequest failed 12157, can still retry for 2 times $$<Software Updates Patch Downloader><10-14-2022 13:07:05.989-120><thread=55372 (0xD84C)>
HttpSendRequest failed 12157, can still retry for 1 times $$<Software Updates Patch Downloader><10-14-2022 13:07:16.044-120><thread=55372 (0xD84C)>
HttpSendRequest failed 12157 $$<Software Updates Patch Downloader><10-14-2022 13:07:26.092-120><thread=55372 (0xD84C)>
Download https://go.microsoft.com/fwlink/?linkid=851215 to C:\Users\username\AppData\Local\Temp\CABA13D.tmp.exe returns 12157 $$<Software Updates Patch Downloader><10-14-2022 13:07:26.096-120><thread=55372 (0xD84C)>
Attempting to delete 0 byte tmp files from previous downloads $$<Software Updates Patch Downloader><10-14-2022 13:07:26.107-120><thread=55372 (0xD84C)>
ERROR: DownloadContentFiles() failed with hr=0x80072f7d $$<Software Updates Patch Downloader><10-14-2022 13:07:36.111-120><thread=41240 (0xA118)>

Any ideas ?
 
i use this command to download the whole thing into one folder and deply from my CM. where setup.exe is the O365 online installer

Setup.exe /download "path to your configuration xml file"
 

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