PENDING Office 2021 LTSC

[vectra]

Hello,
I have a problem to install Office 2021 LTSC on my computers. My current version of the Office on the clients is 2019. I want to superseed by the new version.
I use the unatended xml file for Office 2019 uninstallation:
<Configuration>
<Remove All="TRUE" />
<Product ID="ProPlus2019Volume" >
<Language ID="cs-cz" />
</Product>
<Display Level="None" AcceptEULA="TRUE" />
</Configuration>

and I use xml file with this for Office LTSC installation:

<Configuration ID="aee53572-7f0d-422e-8134-ff8097da9d81">
<Add OfficeClientEdition="64" Channel="PerpetualVL2021">
<Product ID="ProPlus2021Volume" PIDKEY="XXXX-XXXXX-XXXXX-XXXXX-XXXXX">
<Language ID="cs-cz" />
<Language ID="MatchPreviousMSI" />
<ExcludeApp ID="Lync" />
</Product>
</Add>
<Property Name="SharedComputerLicensing" Value="0" />
<Property Name="SCLCacheOverride" Value="0" />
<Property Name="AUTOACTIVATE" Value="0" />
<Property Name="FORCEAPPSHUTDOWN" Value="FALSE" />
<Property Name="DeviceBasedLicensing" Value="0" />
<Updates Enabled="TRUE" />
<RemoveMSI />
<Display Level="None" AcceptEULA="TRUE" />
</Configuration>

I can this error in the AppEnforce.log
+++ Starting Install enforcement for App DT "Microsoft Office LTSC ProfessionalPlus 2021 CZ_4_10_2021" ApplicationDeliveryType - ScopeId_06767197-8CBF-4EAF-964D-EEFAA055FEE2/DeploymentType_7d7ccabd-2268-47c2-8a1a-09bb3788d0d4, Revision - 9, ContentPath - C:\WINDOWS\ccmcache\1z, Execution Context - System AppEnforce 18.10.2021 15:20:56 1840 (0x0730)
Performing detection of app deployment type Microsoft Office LTSC ProfessionalPlus 2021 CZ_4_10_2021(ScopeId_06767197-8CBF-4EAF-964D-EEFAA055FEE2/DeploymentType_7d7ccabd-2268-47c2-8a1a-09bb3788d0d4, revision 9) for system. AppEnforce 18.10.2021 15:20:56 1840 (0x0730)
+++ Application not discovered. [AppDT Id: ScopeId_06767197-8CBF-4EAF-964D-EEFAA055FEE2/DeploymentType_7d7ccabd-2268-47c2-8a1a-09bb3788d0d4, Revision: 9] AppEnforce 18.10.2021 15:20:56 1840 (0x0730)
App enforcement environment:
Context: Machine
Command line: setup.exe /configure .\x64.xml
Allow user interaction: No
UI mode: 0
User token: null
Session Id: 4294967295
Content path: C:\WINDOWS\ccmcache\1z
Working directory: AppEnforce 18.10.2021 15:20:56 1840 (0x0730)
Prepared working directory: C:\WINDOWS\ccmcache\1z AppEnforce 18.10.2021 15:20:56 1840 (0x0730)
Invalid executable file setup.exe AppEnforce 18.10.2021 15:20:56 1840 (0x0730)
CMsiHandler::EnforceApp failed (0x87d01106). AppEnforce 18.10.2021 15:20:56 1840 (0x0730)
AppProvider::EnforceApp - Failed to invoke EnforceApp on Application handler(0x87d01106). AppEnforce 18.10.2021 15:20:56 1840 (0x0730)
CommenceEnforcement failed with error 0x87d01106. AppEnforce 18.10.2021 15:20:56 1840 (0x0730)
Method CommenceEnforcement failed with error code 87D01106 AppEnforce 18.10.2021 15:20:56 1840 (0x0730)
++++++ Failed to enforce app. Error 0x87d01106. ++++++ AppEnforce 18.10.2021 15:20:56 1840 (0x0730)
+++ Starting Uninstall enforcement for App DT "AI_Office2019_23_11_2020" ApplicationDeliveryType - ScopeId_06767197-8CBF-4EAF-964D-EEFAA055FEE2/DeploymentType_4eb3255c-e75c-40dc-ade5-e35c734ee26f, Revision - 8, ContentPath - C:\WINDOWS\ccmcache\21, Execution Context - System AppEnforce 19.10.2021 8:34:34 9112 (0x2398)

 

[m0rph]

Your XML file looks ok.

Try removing the .\ before the x64.xml - probably not the solution but for sure unnecessary.
setup.exe /configure x64.xml

But looking at the log, the installation fails within a second. I'd double check the content location settings, and if ok, I'd download the setup.exe again as it might be corrupted.

Besides that, this XML file configuration is intended to pull the content from Office CDN. Your detection method will fail when newer versions become available. We use the method below, as it will als give us useful information about Visio and Project: