PENDING Microsoft Office client installation wizard error 0x80004001

[Ahmed Hassan]

I am trying to add an office 365 installer from sccm console office 365 client management but I always get an error during the office setting step "failed launching office customization tool, error =0x80004001

 

[MJ-Tech]

I am trying to add an office 365 installer from sccm console office 365 client management but I always get an error during the office setting step "failed launching office customization tool, error =0x80004001

Are you trying to import from the client or the server?

If you are trying from a server, please ensure that you have an internet connection and that you are able to access the Office Customization Tool - https://config.office.com/.

then,

Restart the Server & try the option again.

 

[Ahmed Hassan]

Are you trying to import from the client or the server?

If you are trying from a server, please ensure that you have an internet connection and that you are able to access the Office Customization Tool - https://config.office.com/.

then,

Restart the Server & try the option again.

I am trying to import from the server and I am sure that the server has access to the internet and I am able to access the Office Customization Tool - https://config.office.com/. I will restart the server and try after restart

 

[Ahmed Hassan]

I am trying to import from the server and I am sure that the server has access to the internet and I am able to access the Office Customization Tool - https://config.office.com/. I will restart the server and try after restart

the restart did not fix that error, is there any log file that logs such an activity

 

[MJ-Tech]

Do you receive this error when you click the button?

Verify your content location to see if any corrupted files are there. i.e., target directory must be empty.

Launch the console from the client machine and check whether the problem persists?

We also have another option for installing the 365 app: we can download the offline installer and create a package.

 

[Ahmed Hassan]

Do you receive this error when you click the button?

Verify your content location to see if any corrupted files are there. i.e., target directory must be empty.

Launch the console from the client machine and check whether the problem persists?

We also have another option for installing the 365 app: we can download the offline installer and create a package.

Yes, I received the error once I click the button. The directory is empty, yes. I will give a try to run it from the client, I will do it by tomorrow and I will inform you with the result.
Finally many thanks for your support.

 

[Ahmed Hassan]

Yes, I received the error once I click the button. The directory is empty, yes. I will give a try to run it from the client, I will do it by tomorrow and I will inform you with the result.
Finally many thanks for your support.

Hi, I have tried from a client and it seems it's working. but I need to run it from the server. I hope there is a solution to the server problem.

 

[MJ-Tech]

It's good to see that this tool is working for you on the client PC.

Could you look at Eventviewer to see if you can detect any errors(server)?

 

[Ahmed Hassan]

sorry for the late reply, I can not see any related errors on the server, but when I try to do that from the client I had to install WebView2 console extension in order to download the content.

 

[Prajwal Desai]

If you look at the error code0x80004001, this occurs due to misconfigured system files in your windows operating system. So I think either the Server on which the ConfigMgr is running has issues or it could be blocked by security software.