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PENDING Intune changes device name to Management Name

  • Thread starter Thread starter dragonfligh
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dragonfligh

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I have new devices enrolling with Intune. After time (15 minutes or so), they are added by query-based collection to a pilot for co-management. They initially enroll in Intune with display name (BCD123456) and show 'ConfigMgr' as the 'Managed by'. Once 'co-managed' (they're really not) in Intune, Intune displays the Management Name as the display name.

Interestingly, devices that have been SCCM managed for some time when added to pilot collection, enroll with correct name and are co-managed. (all devices built with same OSD task sequence).
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This appears as some kind of timing, missing record update issue.

I have had a ticket(s) with Microsoft (Intune, SCCM and Azure) for a month with no traction or solution or even response.

My posting here is an act of desperation, a cry for help.

Have you seen this behavior? Any suggestions as to where to look for the root cause of why the Management name is being used once co-managed?

Thank you.
 

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