PENDING Installing msi,mst with deploymentkey - SCCM

[Paresh]

Hi,

If someone can please assist. Im trying to install the dell support assist. I have the MSI, MST and a deploymentkey provided.
I go to "Software Library" --> Right Click "Applications" --> "Manually Specify applciation specifications" --> enter information --> Deployment Type = "Script Installer" --> "script.bat" = msiexec /i SupportAssistx64.msi" TRANSFORMS="SupportAssistConfig.mst" DEPLOYMENTKEY="deploymentkey" /qn

When I deploy this it fails - error 1603

If someone can kindly assist.
Thanks
Paresh

 

[Garth]

Hi,

If someone can please assist. Im trying to install the dell support assist. I have the MSI, MST and a deploymentkey provided.
I go to "Software Library" --> Right Click "Applications" --> "Manually Specify applciation specifications" --> enter information --> Deployment Type = "Script Installer" --> "script.bat" = msiexec /i SupportAssistx64.msi" TRANSFORMS="SupportAssistConfig.mst" DEPLOYMENTKEY="deploymentkey" /qn

When I deploy this it fails - error 1603

If someone can kindly assist.
Thanks
Paresh

You need to create a Log file for the MSI install and then review that log file to see what problems exist.

 

[Youssef Saad]

Hello @Paresh,
Do you have any existing version of Dell Support Assist on this device? If true, uninstall it and clean related folders etc and try again.
Instead of using a script intaller, make sure that the .MST file exists within the installer and try with MSI directly with the same install command:

msiexec /i SupportAssistx64.msi" TRANSFORMS="SupportAssistConfig.mst" DEPLOYMENTKEY="deploymentkey" /qn