PENDING IBCM clients not able to talk to DMZ MP

[dj3094]

Hello All,

we stood up a DMZ server installed DP and MP, but the client is not able to get the content.
when i see ccmmessaging log I see [CCMHTTP] ERROR:URL= server/CCM_system/request, port=443,Option=31, code=12030,Text=ERROR_WINHTTP_CONNECION_ERROR

location services log says Failed in WinhttpSendRequest API, ErrorCode = 0x2ee2

Thanks in Advance

 

[Harshit Pandey]

I think client is not able to get the content because the firewall is blocking it.

 

[dj3094]

we checked the firewall and it is good

 

[Prajwal Desai]

Error 0x2ee2 = "Operation timed Out". This could be a firewall, a proxy, or some other security appliance in the network path. There's not much anyone here can truly do to help you find out what's interfering with or interrupting the traffic, as it's specific to your environment.

 

[palextra]

Hello guys!

Check if your firewall is performing SSL inspection and if it has WAF enabled. I believe that the IBCM service does not work with these two options active.

Best regards.