PENDING Hardware scan date not showing in sccm console for few clients

[Sarfraz Aslam]

Hi Prajwal,
We are running SCCM ver. 2103, few of my clients are not showing Hardware Scan date in sccm console. Below are the "Inventroyagent.log" from one client machine.



***Inventory Agent.log***
Inventory: *********************** Start of message processing. *********************** InventoryAgent 8/2/2021 1:30:43 PM 15944 (0x3E48)
Inventory: Message type is InventoryAction InventoryAgent 8/2/2021 1:30:43 PM 15944 (0x3E48)
Inventory: Temp directory = C:\Windows\CCM\Inventory\Temp\ InventoryAgent 8/2/2021 1:30:43 PM 15944 (0x3E48)
Inventory: Clearing old collected files. InventoryAgent 8/2/2021 1:30:43 PM 15944 (0x3E48)
Inventory: Opening store for action {00000000-0000-0000-0000-000000000002} ... InventoryAgent 8/2/2021 1:30:43 PM 15944 (0x3E48)
InventoryVersionNumber for '{00000000-0000-0000-0000-000000000002}' not found. InventoryAgent 8/2/2021 1:30:43 PM 15944 (0x3E48)
CInvState::VerifyInventoryVersionNumber: Couldn't get version number for '{00000000-0000-0000-0000-000000000002}': 80070490 InventoryAgent 8/2/2021 1:30:43 PM 15944 (0x3E48)
Inventory: Delta report without a previous Full report; will do a Full report. InventoryAgent 8/2/2021 1:30:43 PM 15944 (0x3E48)
Inventory: Action=Software, ReportType=Full, MajorVersion=1, MinorVersion=0 InventoryAgent 8/2/2021 1:30:43 PM 15944 (0x3E48)
Inventory: Initialization completed in 0.156 seconds InventoryAgent 8/2/2021 1:30:43 PM 15944 (0x3E48)
Collection: Input context, scan rate in milliseconds = 2 InventoryAgent 8/2/2021 1:30:44 PM 5404 (0x151C)
Collection: Input context, skip file name = skpswi.dat InventoryAgent 8/2/2021 1:30:44 PM 5404 (0x151C)
Collection: Namespace = \\.\root\ccm\invagt; Query = SELECT Name, Path, LastWriteDate, Size, CompanyName, ProductName, ProductVersion, ProductLanguage, FileVersion, FileDescription FROM FileSystemFile WHERE Name = '*.rar|*.exe' AND Path = '*\\*' AND SkipWindirFolders = TRUE AND IsCompressed = FALSE AND IsEncrypted = FALSE; Timeout = 14400 secs. InventoryAgent 8/2/2021 1:30:44 PM 5404 (0x151C)

Regards,
Sarfraz

 

[Garth]

have you confirmed that the HW inventory is getting into the db? https://www.recastsoftware.com/resources/updated-troubleshoot-configmgr-hardware-inventory-issues/

 

[Garth]

Hi Prajwal,
We are running SCCM ver. 2103, few of my clients are not showing Hardware Scan date in sccm console. Below are the "Inventroyagent.log" from one client machine.

Inventory: Opening store for action {00000000-0000-0000-0000-000000000002} ...

This is SW inventory. I suggest turning it off as it is useless.