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You can roll back any impacted Cloud PCs to one of the 14 automatic backups that are taken if you are a Windows 365 customer and the CrowdStrike software update has affected your cloud PCs. Choose a backup before the July 19, 2024, CrowdStrike BSOD update and get your Cloud PCs running in a normal state.
Help Article: https://www.prajwaldesai.com/restore-windows-365-cloud-pc/
MS Article: https://learn.microsoft.com/en-us/windows-365/enterprise/restore-overview
Note: In addition to the configurable short-term restore points, there are also four long-term restore points that aren't configurable. These long-term restore points are saved every seven days.
Points to consider before you restore your Cloud PCs:
Help Article: https://www.prajwaldesai.com/restore-windows-365-cloud-pc/
MS Article: https://learn.microsoft.com/en-us/windows-365/enterprise/restore-overview
Note: In addition to the configurable short-term restore points, there are also four long-term restore points that aren't configurable. These long-term restore points are saved every seven days.
Points to consider before you restore your Cloud PCs:
- All changes made to the Cloud PC between the saved restore point and when the restore is started will be lost. This lost information includes all data, documents, installed applications, configurations, downloads, and other changes. External data stored in cloud services, like OneDrive, won't be lost.
- Various applications, agents and tools also use rolling passwords, secrets, certificates, and keys. If any of these credentials are updated between the current time and the restore point, the associated service or application will be impacted.
- The chances of data loss and automated machine account password updates increase with longer time gaps between the selected restore point and the current time.
