PENDING Failed to get directory list from 'http://Server_Name/CCM_Client'. Error 0x87d0027e

[Michael Brockington]

Good afternoon Everyone!

So my SCCM client will not install nor adequately communicate with any systems that did not already have the client installed prior to my MP failing.

Luckily I fixed my MP, but I can only communicate with clients that were previously installed. And it communicates perfectly- WSUS, Client Check-Ins, etc. Agent will not install on any new clients.

My SCCM CCM.log shows that SCCM pushes to the new clients, but Client CCMSETUP.log shows errors and fails.

Some of my troubleshooting-
- I've uninstalled MP, rebooted, reinstalled - still a no go!
- I've uninstalled the MP, DP, rebooted, reinstalled - still a no go!
- Iv'e uninstalled IIS, MP, DP, rebooted, reinstalled - AND still a no go!

My Site Status is ALL GREEN and I can freely communicate with systems already established. I cannot install on new systems

I suspect something with the certificates and client install is off, but everything looks fine. Log snippet is below:


Checking the URL 'http://"Server_Name"/CCM_Client/ccmsetup.cab'
MapNLMCostDataToCCMCost() returning Cost 0x1
Client is not on internet
Client is set to use webproxy if available.
ccmsetup: Host="Server_Name", Path=/CCM_Client, Port=80, Protocol=http, CcmTokenAuth=0, Flags=0x4101, Options=0xe0
Created connection on port 80
Trying without proxy.
[CCMHTTP] ERROR: URL=http://"Server_Name"/CCM_Client, Port=80, Options=224, Code=0, Text=CCM_E_BAD_HTTP_STATUS_CODE
[CCMHTTP] ERROR INFO: StatusCode=401 StatusText=Unauthorized
Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:********-9AB7-4AB5-A155-********";
DateTime = "20190717203139.106000+000";
HostName = "Server_Name";
HRESULT = "0x87d0027e";
ProcessID = 21944;
StatusCode = 401;
ThreadID = 22936;
};
Successfully submitted pending event to WMI.
GetDirectoryList failed with a non-recoverable failure, 0x87d0027e
Failed to get directory list from 'http://Server_Name/CCM_Client'. Error 0x87d0027e
Failed to correctly receive a WEBDAV HTTP request.. (StatusCode at WinHttpQueryHeaders: 401) and StatusText: 'Unauthorized'
Failed to check url http://Server_Name/CCM_Client/ccmsetup.cab. Error 0x80004005
Accessing the URL 'http://Server_Name/CCM_Client/ccmsetup.cab' failed with 80004005

 

[Prajwal Desai]

After installing IIS manually are you modifying any settings within IIS ?. Are you running MP and DP on https or http ?.

 

[Michael Brockington]

After installing IIS manually are you modifying any settings within IIS ?. Are you running MP and DP on https or http ?.

My apologies Prajwal, I was out sick.

So no, I am not modifying any settings within IIS after install. My MP and DP are on http. I'm still receiving this error.

 

[Michael Brockington]

After installing IIS manually are you modifying any settings within IIS ?. Are you running MP and DP on https or http ?.

Hey Prajwal. Are you able to provide any assistance?

 

[Mark_D]

I think I have a similar issue on new client installs with our 1902 environment.

from ccmsetup.log

Checking the URL 'http://SCCM-Sanitized/CCM_Client/ccmsetup.cab'    ccmsetup    7/08/2019 3:55:15 PM    3320 (0x0CF8)
Client is on internet    ccmsetup    7/08/2019 3:55:15 PM    3320 (0x0CF8)
Client is set to use webproxy if available.    ccmsetup    7/08/2019 3:55:15 PM    3320 (0x0CF8)
ccmsetup: Host=SCCM-Sanitized, Path=/CCM_Client, Port=80, Protocol=http, CcmTokenAuth=0, Flags=0x4101, Options=0x1e0    ccmsetup    7/08/2019 3:55:15 PM    3320 (0x0CF8)
Created connection on port 80    ccmsetup    7/08/2019 3:55:15 PM    3320 (0x0CF8)
Trying without proxy.    ccmsetup    7/08/2019 3:55:15 PM    3320 (0x0CF8)
[CCMHTTP] ERROR: URL=http://SCCM-Sanitized/CCM_Client, Port=80, Options=480, Code=0, Text=CCM_E_BAD_HTTP_STATUS_CODE    ccmsetup    7/08/2019 3:55:15 PM    3320 (0x0CF8)
[CCMHTTP] ERROR INFO: StatusCode=401 StatusText=Unauthorized    ccmsetup    7/08/2019 3:55:15 PM    3320 (0x0CF8)
GetDirectoryList failed with a non-recoverable failure, 0x87d0027e    ccmsetup    7/08/2019 3:55:15 PM    3320 (0x0CF8)
Failed to get directory list from 'http://SCCM-Sanitized/CCM_Client'. Error 0x87d0027e    ccmsetup    7/08/2019 3:55:15 PM    3320 (0x0CF8)
Failed to correctly receive a WEBDAV HTTP request.. (StatusCode at WinHttpQueryHeaders: 401) and StatusText: 'Unauthorized'     ccmsetup    7/08/2019 3:55:15 PM    3320 (0x0CF8)
Failed to check url http://SCCM-Sanitized/CCM_Client/ccmsetup.cab. Error 0x80004005    ccmsetup    7/08/2019 3:55:15 PM    3320 (0x0CF8)
Accessing the URL 'http://SCCM-Sanitized/CCM_Client/ccmsetup.cab' failed with 80004005    ccmsetup    7/08/2019 3:55:15 PM    3320 (0x0CF8)
Next retry in 10 minute(s)...    ccmsetup    7/08/2019 3:55:15 PM    3320 (0x0CF8)

I can access http://SCCM-Sanitized/CCM_Client/ccmsetup.cab via browser without issue and get contents of http://SCCM-Sanitized/CCM_Client/

 

[scratchB]

Has there been any update or resolution to this issue, I have the same issue and its only on one DP. I have 5 other DP's that are installing the clients just fine.

 

[Prajwal Desai]

Please refer this thread - https://social.technet.microsoft.co...ess-the-sccm-server?forum=ConfigMgrDeployment and let me know if that solves your issue.

 

[nmatter]

Hi

I have same issue and after doing some run around I found following
I am able access when using netbios name i,e.

http://servername/ccm_client/ccmsetup.cab (its working perfectly fine on client) machine but if use
http://serverFQDN/ccm_client/ or
http://serverFQDN/ccm_client/ ccmsetup.cab than I received error as above on ccmsetup.log file

any clue

Thanks

 

[Garth]

Hi

I have same issue and after doing some run around I found following
I am able access when using netbios name i,e.

http://servername/ccm_client/ccmsetup.cab (its working perfectly fine on client) machine but if use
http://serverFQDN/ccm_client/ or
http://serverFQDN/ccm_client/ ccmsetup.cab than I received error as above on ccmsetup.log file

any clue

Thanks

This sound like a DNS issue. Check to make sure that is right and that their is NO Proxy in place.