PENDING Error PXE Contacting Server some laptops

[Kevin-]

Hi,

I have update SCCM to the new hotfix KB4575790 and having problems with some laptops for connecting the SCCM Server.

The error code in the screen by WDS is:
Windows Deployment Services encountered an error:
Error Code: 0x102

I get this problem by some HP Probook's like 650 G3 or 650 G4.
With other laptop's like ZBook or Elitebooks it is possible to install Windows by PXE.

The following points are already checked:

1. WDS has been reinstalled
2. Boundaries are OK with different subnets and added by groups
3. Upload the newest internet (LAN) driver and added at the Boot Image.

Information SCCM:
Version: 2006
Console version: 5.2006.1026.3100
Site version: 5.0.9012.1000

ADK W10: 10.1.18362.1
ADK WPE: 10.1.18362.1

 

[Prajwal Desai]

What error do you get when you PXE boot the clients (HP Probook's like 650 G3 or 650 G4)?.

 

[Kevin-]

Hi,

I get the following error code:

Windows Deployment Services (SERVER IP: (server IP SCCM Server))
Windows Deployment Services encountered an error:
Error Code: 0x102

See screenshot as attachment.

 

[Prajwal Desai]

Are you using IP helpers or DHCP options ?.

 

[Kevin-]

We use both, IP-helpers are configured on the switch and DHCP options are active on the scope.

Before updating to the newest hotfix everything works fine, after the update one or two models can't connect with PXE.

 

[dazzy90]

Hi,
Did you get a resolution to this issue?
I upgraded our ADK and WinPE Extensions to 2004 and now PXE boot is not working.
PXE attempts just fail and error with the same error you have posted.

 

[Kevin-]

No, this one specific device will not deploy PXE or connect to PXE. Other devices works fine.

 

[ChrisF]

I'm getting this same issue on some laptops and desktops as well. Seems completely random

- HP EliteBook 840 G6
- HP ProDesk 600 G4 Mini Desktop

I've seen on other forums that switching to IP Helpers instead of DHCP options resolves this issue but I'm not exactly sold on that. I know IP Helpers should be used in general - although I need to jump through hoops to get my network team to make this change across all our networks.

Any other suggestions?

 

[Navjyot Velhal]

We have configured an OSD server on VM. Getting this error while starting PXE boot. We have updated DHCP scope option 66 and 67. Can anybody help please?

 

[Rom]

Hi all
I have the same problem
You have resolve?

 

[Dave S]

Having the same problem with a specific model of drop-in PC module from Viewsonic (WDS Error Code: 0x102 when trying to contact the server). All other devices in our inventory are PXE booting/imaging without error.

I am told that IP helper addresses are configured, but much like Chris F stated above, I cannot confirm this, as I work in an organization large enough to have some degree of separation between the systems admin and network infrastructure teams. The DHCP options are configured, but when they are removed, PXE boot fails for all devices - not just the new Viewsonics we're currently having an issue with.

This leads me to believe that the IP helper addresses are not correctly configured, but the issue remains that with the use of DHCP options, we can successfully PXE boot/image everything in our inventory with the exception of this model (VPC25-W33-P1-1T/VS18617).


Version 2111
Site version: 5.0.9068.1000