PENDING Clients do not update from sccm

[sclmi]

Hello,
I have a problem with my sccm system because my clients cannot retreive any update. As I've just started to experience the system, my steps are based on guides and recommendations collected by googling helps.
Now, I need help to find what's going wrong with my system in order to allow clients to get required updates from SUP.
Here is a summary of logs as suggested at https://www.prajwal.org/sccm-software-updates-log-files/


Of course, I can share more details if required.

Thanks in adavance

 

[sclmi]

Hi guys,
Any update on this matter ? Remark ? Suggestions ?

 

[sclmi]

Any Idea ?

 

[Prajwal Desai]

Can you add more details about how are the updates deployed, is the SUP functional, do you have a proxy in the setup?. Based on the screenshot that you attached, I see the scan on the client computers is working but there are no updates available for the client.

 

[sclmi]

Hi Prajwal,

Thanks for getting back to me. It's been really time.
For your questions :
- I'd say update deployment is automatic.
- SUP is functional as I can manage other functionalities as remote access or machine restart.
- Normally, updates are available for I already did all the necessary (dowloading, deployment)

Now I try to correlate my logs to find what is going wrong as no error is shown.

I hope I've replyed to your enquiry

 

[sclmi]

Hi guys,that u

I am still facing this issue. Now I can see in windowsUpdate.log the following error :
*FAILED* [80246007] ISusInternal:: IsCommitRequired

After googling, I do understand that this error means that update files haven't been downloaded.

So, I need your help to find why my client is not able to download the update files

Thanks in advance for your help

 

[Bartthegreat7]

We are having the same issue.

 

[sclmi]

Good day,
What a shame !!!
If someone can help, I would like to know :
1- on which log (client/server) would I find the last step processed before this error (*FAILED* [80246007] ISusInternal:: IsCommitRequired)
2- on which log (client/server) would I find the next step

Thanks in advance for your help