PENDING Client Inactive no MECM/SCCM

[Felippe Thadeu]

Prezados bom dia, no ambiente que trabalho encontrei inúmeros clients inactive na console do MECM, gostaria de saber o que pode ser feito para corrigir o problema informado. Aguardo retorno.

 

[Prajwal Desai]

Please post your questions in English.

 

[Felippe Thadeu]

Dear good morning, in the environment where I work, I found several inactive clients in the MECM console, I would like to know what can be done to correct the reported problem. Awaiting return.

 

[Nitin_ted]

same issue. You can check the log file from each device or more details.

 

[Felippe Thadeu]

which more specific log files to send here for analysis?

 

[MJ-Tech]

Could you please verify that the following items have been passed?

• Check to see if the machine is online and has the proper DNS settings.
• Check to see if the recommended firewall is turned on.
• Check to see that the SCCM client agent matches the SCCM server setup.

If all of the above actions are successful, consider manually reinstalling the SCCM client (on one testing machine) with the correct parameters and rebooting the system.

 

[Felippe Thadeu]

Now another doubt, what is the best method for uninstalling the SCCM client on computers, to install the client again in the future?

 

[Nitin_ted]

@Felippe Thadeu You can check here - https://www.prajwaldesai.com/reinst...e CCMSetup.log to verify the client reinstall.

 

[MJ-Tech]

C:\Windows\ccmsetup\ccmsetup.exe /Uninstall - For manual installation.