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PENDING CcmSetup failed with error code 0x800704dd

  • Thread starter Thread starter Bill Fry
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Bill Fry

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Having an issue today installing the client on 2 remote devices.

I have read all the posts relating to this but not seems to be working.

I upgraded the CM yesterday to version 2010.

The remote systems are domain joined and connected via a VPN. The laptops can ping the CM and the CM can ping the laptops.

The push account is a member of the local administrators group and the IP addresses of the remote systems are in the Boundaries.

I have attached the CCM.log and CCMSetup.log files.

Not sure what I am missing here.

Any suggestions or help would be appreciate.
 

Attachments

WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account domain\SCCM-ClientPush 00000035
The device computer does not exist on the network. Giving up

Can you confirm if you can resolve the remote computer name from your ConfigMgr server ?. It looks like its either a DNS issue or firewall.
 
WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account domain\SCCM-ClientPush 00000035
The device computer does not exist on the network. Giving up

Can you confirm if you can resolve the remote computer name from your ConfigMgr server ?. It looks like its either a DNS issue or firewall.
Yes, I can ping from both ways.
 
And the odd thing is that there are 3 laptop I am building remotely in the same location, and one of them did get the client installed.
Could you confirm to us that "domain\SCCM-ClientPush" is member of the local administrator group?

Check also if there is any firewall or AV on this device.
 
Certainly, it's a network issue. You have to monitor the traffic from end-to-end using WireShark or others monitoring tools to know which traffic are blocked by your FW.
 

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