PENDING Can't push install client - SCCM 2016 (1802)

[MasoodV]

I have opened all the ports mentioned in technet. in addition I tried it with firewall disabled too.

I have verified that the account that I am using for client push installation is part of Local Administrator on all the Client Machines (added this account to a local admin global group in AD and created GPO restricted group to achieve this)

this account verification from client push installation wizard from under administration\sites to \\ComputerName\admin$ is successful

following is the error I am seeing in the log.


======>Begin Processing request: "2097152076", machine name: "ComputerX" SMS_CLIENT_CONFIG_MANAGER 6/12/2018 8:47:37 AM 20336 (0x4F70)
Execute query exec [sp_IsMPAvailable] N'BEN' SMS_CLIENT_CONFIG_MANAGER 6/12/2018 8:47:37 AM 20336 (0x4F70)
---> Trying each entry in the SMS Client Remote Installation account list SMS_CLIENT_CONFIG_MANAGER 6/12/2018 8:47:37 AM 20336 (0x4F70)
---> Attempting to connect to administrative share '\\ComputerX.domain.local\admin$' using account 'F3INC\SCCM_Admin' SMS_CLIENT_CONFIG_MANAGER 6/12/2018 8:47:37 AM 20336 (0x4F70)
---> WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account domain\SCCM_Admin (0000052e) SMS_CLIENT_CONFIG_MANAGER 6/12/2018 8:47:37 AM 20336 (0x4F70)
---> Attempting to connect to administrative share '\\ComputerX.domain.local\admin$' using machine account. SMS_CLIENT_CONFIG_MANAGER 6/12/2018 8:47:37 AM 20336 (0x4F70)
---> Failed to connect to \\ComputerX.domain.local\admin$ using machine account (5) SMS_CLIENT_CONFIG_MANAGER 6/12/2018 8:47:37 AM 20336 (0x4F70)
---> ERROR: Failed to connect to the \\ComputerX.domain.local\admin$ share using account 'Machine Account' SMS_CLIENT_CONFIG_MANAGER 6/12/2018 8:47:37 AM 20336 (0x4F70)
---> Trying each entry in the SMS Client Remote Installation account list SMS_CLIENT_CONFIG_MANAGER 6/12/2018 8:47:37 AM 20336 (0x4F70)
---> Attempting to connect to administrative share '\\ComputerX\admin$' using account 'Domain\SCCM_Admin' SMS_CLIENT_CONFIG_MANAGER 6/12/2018 8:47:37 AM 20336 (0x4F70)
---> WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account Domain\SCCM_Admin (0000052e) SMS_CLIENT_CONFIG_MANAGER 6/12/2018 8:47:37 AM 20336 (0x4F70)
---> Attempting to connect to administrative share '\\ComputerX\admin$' using machine account. SMS_CLIENT_CONFIG_MANAGER 6/12/2018 8:47:37 AM 20336 (0x4F70)
---> Failed to connect to \\ComputerX\admin$ using machine account (5) SMS_CLIENT_CONFIG_MANAGER 6/12/2018 8:47:37 AM 20336 (0x4F70)
---> ERROR: Failed to connect to the \\ComputerX\admin$ share using account 'Machine Account' SMS_CLIENT_CONFIG_MANAGER 6/12/2018 8:47:37 AM 20336 (0x4F70)
---> ERROR: Unable to access target machine for request: "2097152076", machine name: "ComputerX", access denied or invalid network path. SMS_CLIENT_CONFIG_MANAGER 6/12/2018 8:47:37 AM 20336 (0x4F70)
Execute query exec [sp_CP_SetLastErrorCode] 2097152076, 5 SMS_CLIENT_CONFIG_MANAGER 6/12/2018 8:47:37 AM 20336 (0x4F70)
Stored request "2097152076", machine name "ComputerX", in queue "Retry". SMS_CLIENT_CONFIG_MANAGER 6/12/2018 8:47:37 AM 20336 (0x4F70)
Execute query exec [sp_CP_SetPushRequestMachineStatus] 2097152076, 2 SMS_CLIENT_CONFIG_MANAGER 6/12/2018 8:47:37 AM 20336 (0x4F70)
Execute query exec [sp_CP_SetLatest] 2097152076, N'06/12/2018 15:47:37', 145 SMS_CLIENT_CONFIG_MANAGER 6/12/2018 8:47:37 AM 20336 (0x4F70)
<======End request: "2097152076", machine name: "ComputerX". SMS_CLIENT_CONFIG_MANAGER 6/12/2018 8:47:37 AM 20336 (0x4F70)

 

[Prajwal Desai]

Failed to connect to \\ComputerX\admin$ using machine account (5) - Basically the account that you are using to push client agents cannot access the admin$.

https://prajwaldesai.com/failed-to-connect-to-admin-share-using-machine-account/

Try this - Pick up a test computer, add the account to local admin group manually (this account should match with that of push installation account). Try installing client agent now and see if it is successful.

 

[MasoodV]

I just manually added this AD account (SCCM_Admin) manually to local administrator group on one particular machine and tried pushing client again from SCCM server. Same result. Below is the log

======>Begin Processing request: "2097152076", machine name: "ComputerX" SMS_CLIENT_CONFIG_MANAGER 6/12/2018 10:16:40 AM 23544 (0x5BF8)
Execute query exec [sp_IsMPAvailable] N'BEN' SMS_CLIENT_CONFIG_MANAGER 6/12/2018 10:16:40 AM 23544 (0x5BF8)
---> Trying each entry in the SMS Client Remote Installation account list SMS_CLIENT_CONFIG_MANAGER 6/12/2018 10:16:40 AM 23544 (0x5BF8)
---> Attempting to connect to administrative share '\\ComputerX\admin$.local\admin$' using account 'Domain\SCCM_Admin' SMS_CLIENT_CONFIG_MANAGER 6/12/2018 10:16:40 AM 23544 (0x5BF8)
---> WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account ComputerX\SCCM_Admin (00000035) SMS_CLIENT_CONFIG_MANAGER 6/12/2018 10:17:06 AM 23544 (0x5BF8)
---> The device ComputerX\admin$.local does not exist on the network. Giving up SMS_CLIENT_CONFIG_MANAGER 6/12/2018 10:17:06 AM 23544 (0x5BF8)
---> Trying each entry in the SMS Client Remote Installation account list SMS_CLIENT_CONFIG_MANAGER 6/12/2018 10:17:06 AM 23544 (0x5BF8)
---> Attempting to connect to administrative share '\\ComputerX\admin$' using account 'Domain\SCCM_Admin' SMS_CLIENT_CONFIG_MANAGER 6/12/2018 10:17:06 AM 23544 (0x5BF8)
---> WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account Domain\SCCM_Admin (00000035) SMS_CLIENT_CONFIG_MANAGER 6/12/2018 10:17:27 AM 23544 (0x5BF8)
---> The device ComputerX does not exist on the network. Giving up SMS_CLIENT_CONFIG_MANAGER 6/12/2018 10:17:27 AM 23544 (0x5BF8)
---> ERROR: Unable to access target machine for request: "2097152076", machine name: "ComputerX", access denied or invalid network path. SMS_CLIENT_CONFIG_MANAGER 6/12/2018 10:17:27 AM 23544 (0x5BF8)
Execute query exec [sp_CP_SetLastErrorCode] 2097152076, 53 SMS_CLIENT_CONFIG_MANAGER 6/12/2018 10:17:27 AM 23544 (0x5BF8)
Stored request "2097152076", machine name "ComputerX", in queue "Retry". SMS_CLIENT_CONFIG_MANAGER 6/12/2018 10:17:27 AM 23544 (0x5BF8)
Execute query exec [sp_CP_SetPushRequestMachineStatus] 2097152076, 2 SMS_CLIENT_CONFIG_MANAGER 6/12/2018 10:17:27 AM 23544 (0x5BF8)
Execute query exec [sp_CP_SetLatest] 2097152076, N'06/12/2018 17:17:27', 147 SMS_CLIENT_CONFIG_MANAGER 6/12/2018 10:17:27 AM 23544 (0x5BF8)
<======End request: "2097152076", machine name: "ComputerX". SMS_CLIENT_CONFIG_MANAGER 6/12/2018 10:17:27 AM 23544 (0x5BF8)

 

[Youssef Saad]

From your Site Server, try to connect to the C$ share on a test computer client:

\\hostname\c$​

​

Let us know if you can access or not.

 

[MasoodV]

yes i can \\camputername\c$ as well as \\computername\admin$

 

[Prajwal Desai]

---> The device ComputerX does not exist on the network. Giving up SMS_CLIENT_CONFIG_MANAGER 6/12/2018 10:17:27 AM 23544 (0x5BF8)
---> ERROR: Unable to access target machine for request: "2097152076", machine name: "ComputerX", access denied or invalid network path.

For me it either look a DNS issue or a security software that is blocking the SCCM from copying the ccm setup files.

 

[MasoodV]

This log was from when I tried to push the client while the firewall was turned off on the client PC

Name is resolving when I call the admin share from SCCM server with computer name to any computer \\computername\admin$