SOLVED Alternate Credentials Required Message

[Ab#@z]

I enable remote control and I permitted view users for remote control but still asking me

Alternate Credentials Required​

When I want to remote control in some pc
Note i install sccm vversion 2203

 

[Prajwal Desai]

Are the clients updated to the latest version?. And have the clients obtained the latest client settings from MP?

 

[Ab#@z]

I do not understand you maint latest version of Windows or ccmsetup also what is client setting MP?

 

[Ab#@z]

Are the clients updated to the latest version?. And have the clients obtained the latest client settings from MP?

Version of configration manager that I installed 2203

 

[Garth]

I enable remote control and I permitted view users for remote control but still asking me

Alternate Credentials Required​

When I want to remote control in some pc
Note i install sccm vversion 2203

ok, did you review the security group to make sure that you access is in it?
What troubleshooting have you done?

 

[Ab#@z]

I put push installation account in local administrator account and also I add users in permitted users for remote control and assistance control that can able to remote control the clients also these users I added show in configMrg remote tool users group in the client pc that I did
These users should be also add in local administrator group on that client pc??

 

[Garth]

These users should be also add in local administrator group on that client pc??

No. There is a group called ConfigMgr Remote Control Users. Who is a member of that group?

 

[Ab#@z]

I mean this permitted users show already show here but i do not add on administrators group as I mentioned above

 

[AhmedLS]

I enable remote control and I permitted view users for remote control but still asking me

Alternate Credentials Required​

When I want to remote control in some pc
Note i install sccm vversion 2203

does it happen on all pcs or some pcs.

 

[Ab#@z]

does it happen on all pcs or some pcs.

Before in all pcs

 

[Ab#@z]

Before in all pcs

Sorry all pcs

 

[AhmedLS]

Sorry all pcs

I put push installation account in local administrator account and also I add users in permitted users for remote control and assistance control that can able to remote control the clients also these users I added show in configMrg remote tool users group in the client pc that I did
These users should be also add in local administrator group on that client pc??

it should be "Remote Tools Operator" unless you created your own security groups.

 

[Garth]

I mean this permitted users show already show here but i do not add on administrators group as I mentioned above

This group shows that it is empty. Do the client setting apply to this computer? Have you rebooted this computer? Have you force the policies to apply to it? Are their any errors on the client? Are they within the boundaries of the site?

 

[Ab#@z]

I try to update system center configration manager offline
I did all process and I take file to another machine connected to Internet show this error

 

[AhmedLS]

I try to update system center configration manager offline
I did all process and I take file to another machine connected to Internet show this error

you starting a new issue while the first one is not resolved yet. you have to start a new thread to get help.
is this a lab environment you working on ?

 

[Garth]

I try to update system center configration manager offline
I did all process and I take file to another machine connected to Internet show this error

What does this have to do with the previous error? If this is a new error, start a new thread.