PENDING Software center on client computer not working

[mpowis]

Recently software center started to stop working, computers already installed work and connect to the management point but newly imaged computers only partially install software center, it opens on the client but then errors out saying it cannot open press F5 or try again later, now what i can see is that in the configuration manager properties the working clients show Client Certificate: PKI and the ones that don't work show Client Certificate: None, also under the Action Tab most components are missing.

 

[mpowis]

SCCM Settings:

 

[mpowis]

just to add the PXE boot works, i can reimage computers without issue

 

[mpowis]

Also IIS settings:

 

[Garth]

your screenshots and log show you are having a boundary issue. Convert all you boundaries to up ranges only.

 

[mpowis]

@Garth - how do i do that?

 

[mpowis]

 

[Garth]

@Garth - how do i do that?
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There are no tricks to this, you stop using AD site boundaries and only use IP ranges. https://learn.microsoft.com/en-us/m.../deploy/configure/boundaries#ip-address-range

 

[mpowis]

@Garth
I went into the boundary settings and changed it from AD to IP and set IP range, i waited, reset the client and then retried the install but getting the same result, this hasn't been an issue in the past this setup was working for years the only recent changes has been changing the certificates and setting up HTTPS, and changing from WDS to PXE boot from SCCM

 

[Garth]

@Garth
I went into the boundary settings and changed it from AD to IP and set IP range, i waited, reset the client and then retried the install but getting the same result, this hasn't been an issue in the past this setup was working for years the only recent changes has been changing the certificates and setting up HTTPS, and changing from WDS to PXE boot from SCCM

Your log snipit is not showing a Cert error. It shows no MPs. A cert error will cause problem but it means you need to dig deeper into the logs to look for cert errors.

 

[mpowis]

@Garth so i looked at the mpcontrol log on the sccm server and it was also showing some http errors
but i found an article that said remove the certificates from the SCCM trusted store, I had added them in there because another helpful article said this would help, this then cleared the mpcontrol log of issues, but this still so far hasn't fixed the issue with software center but from what i have seen online this could take hours to filter through.


current log:

 

[mpowis]

Still no luck this morning @Garth the mpcontrol log is happy still but software center is still not picking up the certificate.

 

[mpowis]

Attached todays ccmsetup log from client computer, fresh PXE boot and install

 

[Prajwal Desai]

From the log that you attached, I see the following errors:

Unable to find any Certificate based on Certificate Issuers
No valid source or MP locations ccmsetup
CcmSetup failed with error code 0x80004005

can you also upload locationservices.log from the client computer?

 

[mpowis]

@Prajwal Desai I have attached the locationservices log

 

[Prajwal Desai]

Looks like someone has deleted the service record in DNS and the clients can not locate the management point. (I have masked the server name in the pic).

 

[mpowis]

@Prajwal Desai can i manually recreate the record and if so any particular way it should be setup?

 

[Prajwal Desai]

Yes, you should be able to create that record in DNS. But shouldn't you investigate why that record was removed?

 

[mpowis]

@Prajwal Desai I checked the DNS and the record is there:

 

[mpowis]

@Prajwal Desai @Garth - Anymore suggestions, I'm going round in circles, still cannot find a vaild source or MP location in ccmsetup log and still failing to retrieve compatible dns records