SOLVED Failed to download update(s),0X80D02002

[njc95]

Hi All I am seeing an issue with our Software update deployments for Windows Server based OS where I am receiving this error: Failed to download update(s),0X80D02002,Delivery Optimization: Download of a file saw no progress within the defined period.

This is across majority of our server fleet and if I drill into a particular server it states "failed to download update"

Any help would be greatly appreciated on this issue!!

 

[Hariharan J]

ANy solutions on above error:

0x80d02002​

 

[Karin Zander]

Hi, we have the same issue any solution for this?

 

[Prajwal Desai]

Hi All I am seeing an issue with our Software update deployments for Windows Server based OS where I am receiving this error: Failed to download update(s),0X80D02002,Delivery Optimization: Download of a file saw no progress within the defined period.

This is across majority of our server fleet and if I drill into a particular server it states "failed to download update"

Any help would be greatly appreciated on this issue!!

View attachment 3176

How are the updates deployed ?. ADR ?

 

[Pragya]

Hi,

Please suggest what should be done to resolve this error for patch deployment on endpoints. I am getting this error on almost 2000 machines every month.
Error: Delivery Optimization: Download of a file saw no progress within the defined period.

Will appreciate a response!

Thanks!

 

[Anil Bhatt]

I also facing same issue, unable to deploy Ms patch on windows server systems.

 

[loganathan279]

Hi,
Have you checked the registry location.

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate

WUServer and WUStatusServer registry is that properly pointing to SUP?

 

[Anil Bhatt]

Hi

loganathan279​

yes, it pointed and synch Properly , ADR is working Fine !!

 

[ElmerFudd]

Just wanted to add some info since this seems to be an active issue and I haven't yet found a definite solution online.

I also don't have a solution as yet but do have some info I can share that might be helpful. I'm seeing the Delivery Optimization error message others have noted. It's happening to a small percentage (less than 1%) of our Windows workstations. I see the error listed in SCCM when I'm checking the status of our monthly security update deployments, and also for any of our out-of-band browser updates that are handled by a third party.

There's a fair amount of repeat offenders: if a device has the Delivery Optimization error one month, there's a good chance it will have it again the next month. I've started looking at devices to see if I can detect anything common among them, but so far I haven't. Will reply again if I discover any additional info that might be useful.

 

[Anil Bhatt]

thank you every one !!

i got the solution to run the following command . and Restart SMS agent services.

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.3
ren C:\Windows\System32\catroot2 catroot2.2
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

 

[DPackard]

I completed all the steps outlined and still have the issue. Just sites at 0% then fails and give that error.

 

[Hasl7]

I completed all the steps outlined and still have the issue. Just sites at 0% then fails and give that error.

View attachment 6967

I have literally same issue + same issue with upgrades to 24H2 with 2025-02B feature update.

 

[blueWaterbaboon]

I have literally same issue + same issue with upgrades to 24H2 with 2025-02B feature update.

Having the same issue here more problematic w/Win11 24h2 as well. 2025-03B. What's interesting is if I let it sit and keep retrying after 3 or 4 days it just eventually installs. had this issue with 2025-02B. Same issue this month.

 

[blueWaterbaboon]

Having the same issue here more problematic w/Win11 24h2 as well. 2025-03B. What's interesting is if I let it sit and keep retrying after 3 or 4 days it just eventually installs. had this issue with 2025-02B. Same issue this month.

Also for what it's worth. I rebooted the system multiple times this morning to no avail. I ran the commands above,

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.3
ren C:\Windows\System32\catroot2 catroot2.2
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

Then restarted ccmexec, kicked off software update deployment evaluation from actions in the config mgr properties, re-opened software center and the 24h2 patch disappeared from SCCM. I ran
wmic qfe | find "2025"

And it now shows the patch installed. ‍‍*Shrug*
KB5053598