PENDING WSUS console crash frequently

[Mohammadrizwan Shaikh]

Hi Prajwal,
WSUS console crash frequently and Wsuspool also going to stop mode in IIS Application pool.

Below error details:
The WSUS administration console was unable to connect to the WSUS Server via the remote API.

Verify that the Update Services service, IIS and SQL are running on the server. If the problem persists, try restarting IIS, SQL, and the Update Services Service.

System.Net.WebException -- The request was aborted: The operation has timed out.

Source
System.Web.Services

Stack Trace:
at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)
at Microsoft.UpdateServices.Internal.DatabaseAccess.ApiRemotingCompressionProxy.GetWebResponse(WebRequest webRequest)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Microsoft.UpdateServices.Internal.ApiRemoting.ExecuteSPGetUpdateServerStatus(Int32 updateSources, Boolean includeDownstreamComputers, String updateScopeXml, String computerTargetScopeXml, String preferredCulture, Int32 publicationState, Int32 propertiesToGet)
at Microsoft.UpdateServices.Internal.DatabaseAccess.AdminDataAccessProxy.ExecuteSPGetUpdateServerStatus(UpdateSources updateSources, Boolean includeDownstreamComputers, String updateScopeXml, String computerTargetScopeXml, String preferredCulture, ExtendedPublicationState publicationState, UpdateServerStatusPropertiesToGet propertiesToGet)
at Microsoft.UpdateServices.Internal.BaseApi.UpdateServer.GetStatus(UpdateSources updateSources, Boolean includeDownstreamComputers, UpdateScope updatesToInclude, ComputerTargetScope computersToInclude, UpdateServerStatusPropertiesToGet propertiesToGet)
at Microsoft.UpdateServices.Internal.BaseApi.UpdateServer.GetUpdateStatus(UpdateScope updatesToInclude, Boolean includeDownstreamComputers)
at Microsoft.UpdateServices.UI.SnapIn.Pages.UpdatesSummaryPage.GetStatusChart(UpdateListScope scope)
at Microsoft.UpdateServices.UI.SnapIn.Pages.UpdatesSummaryPage.GetScopeStatusCharts()
at Microsoft.UpdateServices.UI.SnapIn.Pages.UpdatesSummaryPage.backgroundWorker_DoWork(Object sender, DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)

 

[Prajwal Desai]

Do you see this same behavior on WSUS console installed on another machine?.

 

[Garth]

First off Have you preformed any maintenance on your WSUS db? if not you really should go to Bryan session at https://mmsmoa.com/

Have you implemented the recommend changes to WSUS with respected to indexing and alike?
Have you setup Ola script to optimize the db daily?

Lastly, why are you accessing WSUS outside of CM?

 

[Mohammadrizwan Shaikh]

Do you see this same behavior on WSUS console installed on another machine?.

No Prajwal, I'm installing it on SCCM Primary Server