NEW Windows 10 to 11 Update via Enablement Failing

[Greg Shafer]

Hoping someone can offer some insight here. Testing out a Windows 10 to WIndows 11 upgrade via enablement package. The update pushes to the client running Windows 10 22H2 and runs through the download/update process. I reboot my workstation once prompted. I go through a very quick 0% to 100% update screen, reboot, and come back to Windows 10. Launching Software Center, I still see my upgrade update with a retry option, and error 0x87D00324(-2016410844). Of course this error means that the install was not detected (yeah kinda figured that out on my own, lol).

I do notice that on the root of C:, I do have a $WINDOWS.~BT directory. Inside, I launch the setup.exe, and it is definitely the Windows 11 setup files. I have gone through the updated CCM logs. One line in particular stands out in the UpdatesDeployment.log

Detect job result indicates Update (Site_20DA0E5B-3B51-492B-B1B6-3E67DD68DB83/SUM_33700b13-ec32-4ebd-ad1d-722901b18ed8) install completed but presence state still not compliant.

At a bit of a loss here at this point, as this is my second attempt to update this workstation with no results. For what it's worth, I did attempt to update via task sequence a week or so ago, and that was also a fail as I hung at 14% installation, cancelled and performed a rollback. Any thoughts or suggestions on what to check would be greatly appreciated.

 

[AhmedLS]

Hoping someone can offer some insight here. Testing out a Windows 10 to WIndows 11 upgrade via enablement package. The update pushes to the client running Windows 10 22H2 and runs through the download/update process. I reboot my workstation once prompted. I go through a very quick 0% to 100% update screen, reboot, and come back to Windows 10. Launching Software Center, I still see my upgrade update with a retry option, and error 0x87D00324(-2016410844). Of course this error means that the install was not detected (yeah kinda figured that out on my own, lol).

I do notice that on the root of C:, I do have a $WINDOWS.~BT directory. Inside, I launch the setup.exe, and it is definitely the Windows 11 setup files. I have gone through the updated CCM logs. One line in particular stands out in the UpdatesDeployment.log

Detect job result indicates Update (Site_20DA0E5B-3B51-492B-B1B6-3E67DD68DB83/SUM_33700b13-ec32-4ebd-ad1d-722901b18ed8) install completed but presence state still not compliant.

At a bit of a loss here at this point, as this is my second attempt to update this workstation with no results. For what it's worth, I did attempt to update via task sequence a week or so ago, and that was also a fail as I hung at 14% installation, cancelled and performed a rollback. Any thoughts or suggestions on what to check would be greatly appreciated.

we use the servicing plan on SCCM to deploy windows 11. if you have access then create a Windows 11 servicing plan / Upgrade and deploy to a collection. once done SCCM will push the latest version of windows 11 to those PCs that are in that collection.
it is not a solution to your specific issue but it worth to try assuming your pc is win 11 compatible.

 

[Greg Shafer]

we use the servicing plan on SCCM to deploy windows 11. if you have access then create a Windows 11 servicing plan / Upgrade and deploy to a collection. once done SCCM will push the latest version of windows 11 to those PCs that are in that collection.
it is not a solution to your specific issue but it worth to try assuming your pc is win 11 compatible.

Thank you for the reply, Ahmed. This is exactly what we are doing - Windows 11 servicing plan pushing out via the enablement package. The hardware was previously confirmed as Windows 11 compatible.

As the plot thickens, a second workstation in this test phase did update properly, so it appears the issue is isolated to my PC. Ironically enough, I had the same issue with the Windows 10 21H1 to 22H2 update.