PENDING Win PE - System Thread Exception

[Codi]

Hello,

We just received some new laptops to test. Of course the first thing I do is try to get the laptops set up so I can apply our existing image to the laptop. I downloaded the driver CAB from Dell and imported it as a normally do. I imported the computer info and set it to boot off of our x64, which has also worked successfully many times in the past. The computer pulls the configuration fine from our server, however once it boots into Win PE I get a BSOD. I have troubleshooting enabled, however the BSOD prevents me from looking at the logs to determine the issue.

The error message is 'SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (NDIS.SYS)'

I've tried my hand at googling this error in relation to Win PE/SCCM. I can't find any relevant information aside from it possibly being a NIC driver issue. I've tried different versions of the correct driver, but none seem to be working (provided this is the cause of the error.)

I am running SCCM 2012 R2. I am trying to deploy Windows 7 SP1 to a Dell Latitude e5550.

Thank you

 

[Prajwal Desai]

Most of the BSOD issues are caused by system drivers (specially NIC drivers). Try recreating the boot image and import the drivers and give a try once.

 

[kinjo]

Thank you for posting on Prajwaldesai Community.



What is the make and model of your computer?

Have you installed latest updated drivers?

The Blue Screen error usually occurs when a serious problem causes the computer to shut down or restart unexpectedly. This type of errors usually happens when there are some driver issues on the computer. However, it might also be due to some other software/hardware reasons.

In this case, the System Thread Exception Not Handled error seems to be due to the incompatible or old graphics card drivers on the computer.


In order to fix this issue, the computer must be restarted in safe mode. Once after booting the computer in Safe Mode, you have to uninstall the incompatible graphics card driver from the Device Manager and then download and install the latest drivers from the manufacturer’s website.


Method 1: Boot the computer in Safe Mode

Safe mode is a diagnostic mode that starts your computer with limited drivers necessary to run Windows. The words Safe Mode appear in the corners of your monitor to identify which Windows mode you are using.


Step 1: Use the power button on the sign-in screen to Shift + Restart. This will take you to the recovery boot menu.

Step 2: Click Troubleshoot, Advanced options, Startup settings.


You then see a list where you can choose Safe Mode or Safe Mode with Networking (depending on whether you think you’ll need the Internet).


To know more about Safe mode, following is an article on Windows Startup Settings (including safe mode):

Method 2: Update drivers.


Step 1: Press Windows key + X key and click on Device manager.

Step 2: Search for Display Adapters.

Step 3: Right-click on the graphics card and click on Update driver software.

You may also download and install the latest graphic drivers from the manufacturer’s website.

 

[lucasbrown]

Thank you for posting on Prajwaldesai Community.



What is the make and model of your computer?

Have you installed latest updated drivers?

The Blue Screen error usually occurs when a serious problem causes the computer to shut down or restart unexpectedly. This type of errors usually happens when there are some driver issues on the computer. However, it might also be due to some other software/hardware reasons.

In this case, the System Thread Exception Not Handled error seems to be due to the incompatible or old graphics card drivers on the computer.


In order to fix this issue, the computer must be restarted in safe mode. Once after booting the computer in Safe Mode, you have to uninstall the incompatible graphics card driver from the Device Manager and then download and install the latest drivers from the manufacturer’s website.


Method 1: Boot the computer in Safe Mode

Safe mode is a diagnostic mode that starts your computer with limited drivers necessary to run Windows. The words Safe Mode appear in the corners of your monitor to identify which Windows mode you are using.


Step 1: Use the power button on the sign-in screen to Shift + Restart. This will take you to the recovery boot menu.

Step 2: Click Troubleshoot, Advanced options, Startup settings.


You then see a list where you can choose Safe Mode or Safe Mode with Networking (depending on whether you think you’ll need the Internet).


To know more about Safe mode, following is an article on Windows Startup Settings (including safe mode):

Method 2: Update drivers.


Step 1: Press Windows key + X key and click on Device manager.

Step 2: Search for Display Adapters.

Step 3: Right-click on the graphics card and click on Update driver software.

You may also download and install the latest graphic drivers from the manufacturer’s website.

First of all, I want to thank you for sharing this helpful information, Because I had faced this issue in the past, But in the future, if anyone facing the issue of System Thread Exception Not Handled Error on Windows 10, Your information will be helpful.

 

[Kaitlyn Moore]

Hi,
Actually, I'm facing some issue tho I've searched a lot about it but unfortunately still unable to solve it.

Let me know if you have solution.