PENDING Update SCCM version 2403 Client does not upgrade version

[Hoa Le]

Dear All
I upgraded SCCM version to 2403 after receiving the end of support notice. It has been 3 days and the workstations on the system still cannot update to the new version and are all offline. What should I do to speed up the upgrade process to the workstations ??





Thanks for the support

 

[Prajwal Desai]

How are you upgrading the clients to the latest version?. Hvae you configured automatic client upgrade - https://www.prajwaldesai.com/sccm-client-upgrade-options-automatic-upgrade/

 

[Hoa Le]

How are you upgrading the clients to the latest version?. Hvae you configured automatic client upgrade - https://www.prajwaldesai.com/sccm-client-upgrade-options-automatic-upgrade/

i did it the day after the update

 

[Prajwal Desai]

Thanks for the screenshot. You have set the automatic client upgrade to occur within 7 days. Have you waited for 7 days?
If the clients are showing as offline, you will need to review the source of the problem through the logs of the three components of Fast Channel Notification. The content is as follows:

1. Notification manager(Located in site servers): BGBmgr.log
2. Notification server(Located in MP): BGBServer.log
3. Notification Agent(Located in client): CcmNotificationAgent.log and locationservices.log

 

[Hoa Le]

Thanks for the screenshot. You have set the automatic client upgrade to occur within 7 days. Have you waited for 7 days?
If the clients are showing as offline, you will need to review the source of the problem through the logs of the three components of Fast Channel Notification. The content is as follows:

1. Notification manager(Located in site servers): BGBmgr.log
2. Notification server(Located in MP): BGBServer.log
3. Notification Agent(Located in client): CcmNotificationAgent.log and locationservices.log

i checked the bgb log file but everything seems to be wrong
Client Log


Can I speed this up by changing the time from 7 days to 1 day. Does the change have any effect now?

 

[Prajwal Desai]

From the screenshots that you attached, I see the clients are unable to reach the management point and that is the reason you're seeing the client as offline. Client upgrade is failing in your case due to the same reason. Review the management point health and it's logs - https://www.prajwaldesai.com/sccm-log-files/#sccm-management-point-log-files